Tylana Short
Guelph,ON
Summary
A certified budtender with entry-level experience specializing in customer service, cannabis sales, communication, and team collaboration. A strong history of interfacing with diverse clientele to recommend appropriate medical products based on individual needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cashier
Once upon a Child
01.2017 - Current
- Used team leadership skills to train new front desk clerks in using POS Terminals
- During a period of 6 years, consistently achieved a 98% customer satisfaction rating across criteria including friendliness, efficiency, helpfulness, and knowledgeability
- Directs customers by escorting them to racks and counters.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Reitmans
01.2016 - 01.2017
- Consistently achieve an increase in sales by effectively engaging customers, employing suggestive selling techniques, and demonstrating in-depth product knowledge, tailored to meet various price segments. Additionally, ensures welcoming greetings and receptions to enhance customer experience.
Cashier
Oldnavy
04.2016 - 10.2016
- Demonstrating knowledge of products and inventory to ensure customer satisfaction
- Contributing to store profitability by receiving, handling, replenishing, and processing incoming product flow
- Resolving customer complaints.
Education
License Certificate - CannSell Standard
CannSell
Online11.2023
High School Diploma -
College Heights Secondary School
Guelph, ON01.2015
Skills
- Strong attention to detail
- Ability to work in a team, communicate well, and provide excellent customer service
- Strong multitasking and time management skills
- Product recommendation
- Inventory Management
- Customer Service
- Work Ethics and Integrity
- Cash Handling
- Issue Resolution
- POS system operations
Certification
- Cannsell Certificate - 11/2023
- Safe food handling
- First aid, CPR
- WHMIS
- Fall arrest certificate
Volunteer Experience
Hillside Festival, Dishwasher, 2010-01-01, Present
References
References upon request
Languages
English
Full Professional
Timeline
Cashier
Once upon a Child
01.2017 - Current
Cashier
Oldnavy
04.2016 - 10.2016
Cashier
Reitmans
01.2016 - 01.2017
License Certificate - CannSell Standard
CannSell
High School Diploma -
College Heights Secondary School
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