Tyanna Soucy

• Administrative support: compiling data, filing, answering the main reception phone greeting and directing students who have questions when they enter the space.
• Executed record filing system to improve document organization and management.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

• Communications support, updating social media and website platforms

• Centre maintenance; cleaning countertops, floors, dusting, bulletin board, calendar, printer, storage space,

• Acting as a peer support to students; troubleshooting problems and helping them find information on campus, introducing students to one another (this means that it is important to learn the students' names), helping students register (self-identifying/user agreement.

• Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Managed Money and spending

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Enhanced policy research quality by conducting thorough literature reviews and data analysis.
• Participated in interdisciplinary teams, integrating diverse perspectives to enhance policy research outcomes.
• Analyzed survey data using statistical software, providing valuable insights into public opinion on various policies.
• Established relationships with external partners, fostering collaboration and information-sharing opportunities for the benefit of committee research efforts.
• Developed innovative research methodologies, optimizing the accuracy and efficiency of data gathering efforts.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Solved customer challenges by offering relevant products and services.
• Engaged with customers to build rapport and loyalty.
• Answered customer questions about sizing, accessories, and merchandise care.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

• Implemented risk management strategies to minimize potential hazards while ensuring compliance with local regulations.
• Created a positive atmosphere within the day camp environment through team-building exercises and fostering camaraderie among staff members.
• Managed staff schedules, assignments, and evaluations, improving overall performance and efficiency.
• Handled conflict resolution between campers, staff, and parents in a respectful and timely manner.
• Collaborated with fellow coordinators to ensure smooth daily operations and maintain a safe environment for all participants.
• Fostered relationships with parents through regular communication, leading to increased trust and understanding of camp policies and procedures.
• Coordinated transportation logistics for off-site activities or field trips, ensuring timely departures and arrivals at all destinations.
• Organized special events like field trips or guest speakers to enhance the educational value of the day camp experience.
• Enhanced camper experience by developing and implementing engaging activities and programs tailored to various age groups.
• Provided first aid assistance when needed, prioritizing camper health and well-being at all times.
• Collaborated with fellow counselors to create a cohesive team environment conducive to a successful camp experience.
• Maintained an inclusive environment by facilitating open communication and fostering respect for diversity among campers.
• Coordinated transportation logistics for field trips or off-site activities, guaranteeing smooth transitions throughout the day.

• Restocked and organized merchandise in front lanes.
• Helped customers complete purchases, locate items, and join reward programs.
• Worked flexible schedule and extra shifts to meet business needs.
• Answered questions about store policies and addressed customer concerns.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

• Interacted with customers by phone, email, or in-person to provide information.
• Analyzed problems and worked with teams to develop solutions.
• Sorted and organized files, spreadsheets, and reports.
• Completed research, compiled data, updated spreadsheets, and produced timely reports.
• Collaborated effectively with team members across departments, fostering a cohesive work environment conducive to accomplishing shared objectives.
• Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
• Prepared written summaries of meeting discussions to ensure clear communication throughout the team while promoting accountability for action items.
• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.
• Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.

• Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Followed safety precautions to avoid personal injury and provide safe work environment.
• Streamlined maintenance processes by implementing an organized system for tracking work orders, spare parts inventory, and equipment records.
• Increased team productivity through effective communication and collaboration on maintenance tasks.
• Followed routine maintenance checklist.

• Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
• Applied positive behavior management techniques to enhance social interactions and emotional development.
• Introduced children to educational games and activities to boost learning.
• Enforced rules and managed behavior through developmentally appropriate discipline.
• Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
• Maintained effective schedule balance between rest periods, active play, and instruction.
• Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.
• Handled daily administrative tasks efficiently to minimize time away from children.

• Streamlined workflow processes for better patient outcomes, through diligent data entry and record-keeping tasks.
• Increased efficiency in administrative tasks by implementing innovative organizational systems for tracking patient information.
• Entered data and verified completeness and accuracy.
• Assisted with planning and implementation of special events.
• Participated in health education research initiatives, developing and evaluating health education programs.
• Supported clinical staff members by assisting with data entry, word processing, completing work orders and creating and maintaining files.