Lauren Marques
London,ON
Summary
Motivated individual skilled in providing exceptional customer service, accurately handling cash and credit transactions, and maintaining a neat and orderly area. Able to work in a fast-paced environment while remaining friendly and professional. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Membership Service Associate
Western Student Recreation Centre
09.2023 - Current
- Served members with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Processed membership applications and payments accurately and efficiently.
- Adhered to policies and procedures while providing excellent customer service.
- Provided guidance on proper use of exercise machines and other equipment in the facility.
- Developed relationships with regular members through friendly conversation and personalized service.
CASHIER
Canadian Tire
05.2021 - Current
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
CASHIER
Boler Mountain
11.2019 - 02.2021
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
Education
SOCIAL JUSTICE & PEACE STUDIES -
Kings / Western University
London, ON04-2026
Skills
- Credit and Cash Transactions
- Verbal and Written Communication
- Customer Service Excellence
- Good Listening Skills
- Excellent work ethic
- Responsible
Certification
Emergency First Aid with CPR
References
References available upon request
Timeline
Membership Service Associate
Western Student Recreation Centre
09.2023 - Current
CASHIER
Canadian Tire
05.2021 - Current
CASHIER
Boler Mountain
11.2019 - 02.2021
SOCIAL JUSTICE & PEACE STUDIES -
Kings / Western University
Emergency First Aid with CPR
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