HSUAN-JOU YANG
Toronto,ON
Summary
Sales Executive with a track record of enhancing client satisfaction and leading teams at ZEUS COMPOSITE TECH CO., LTD. Excelled in customer service, product developments, also skilled in building relationships and problem-solving, and work successfully with cross-functional teams.
Overview
4
4
years of professional experience
Work History
Sales Executive
ZEUS COMPOSITE TECH CO., LTD
07.2022 - 08.2024
- Main contact person for European/American customers, responsible for Babolat, Selkirk, and Nordicdots rackets.
- Collaborated with cross-functional teams to identify and address customer needs.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Led a team of 3 sales representatives.
- Provided quotations and negotiated.
- Hosted customer visits.
Senior Associate
CTBC Bank
06.2020 - 07.2022
- Monitored and managed mortgage portfolio, and allowance for bad debts.
- Followed detailed directions from management to complete daily paperwork and data entry.
- Collaborated with cross-functional teams to complete tasks within deadlines.
- Maintained up-to-date knowledge of real estate market trends.
Education
No Degree - Accounting And Finance
Seneca College of Applied Arts And Technology
North York, ON07.2026
Bachelor of Business Administration - Banking And Finance
CTBC Business School
Tainan, Taiwan06.2020
Skills
- Customer Service and Relationship Building
- Strong Communication and Interpersonal Skills
- Team Leadership and Organization
- Problem-Solving Skills
- Order Management
- Product Knowledge
- Microsoft Office Word, PowerPoint, and Excel using
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Sales Executive
ZEUS COMPOSITE TECH CO., LTD
07.2022 - 08.2024
Senior Associate
CTBC Bank
06.2020 - 07.2022
No Degree - Accounting And Finance
Seneca College of Applied Arts And Technology
Bachelor of Business Administration - Banking And Finance
CTBC Business School
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