Ty Ferguson
Moncton,NB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Housekeeper
Horizon Health Network
Moncton
07.2021 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
General Laborer
Whissell Contracting
Edmonton
07.2020 - 11.2020
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Assisted team members with tasks that require group effort.
- Notified supervisors of defective equipment or material.
- Increased productivity with effective communication and collaboration among team members.
Customer Service Representative
Dairy Queen Grill & Chill
Moncton
07.2018 - 02.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Moncton High School
Moncton, NBSkills
- Problem-solving abilities
- Active Listening
- Data Entry
- Problem Resolution
- Computer Proficiency
- Money handling abilities
- Stock management
Languages
English
Native or Bilingual
Timeline
Housekeeper
Horizon Health Network
07.2021 - Current
General Laborer
Whissell Contracting
07.2020 - 11.2020
Customer Service Representative
Dairy Queen Grill & Chill
07.2018 - 02.2020
High School Diploma -
Moncton High School