Mariestelle Olague

Washing Dishes, Sweeping ,Moping ,scrubbing walls -toilets- shower -tubs- vacuuming -dusting -counters- cleaning out refrigerators throwing out trash making beds washing and drying laundry foling and putting it away . Business"s Vacuum,Mop,Sweep,wipe desk , clean restrooms

• Dusted picture frames and wall hangings with cloth.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Washed and put away kitchen dishes, utensils and glassware.
• Scrubbed floors with special cleaners and equipment to achieve deep clean.
• Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
• Changed bed linens and collected soiled linens for cleaning.
• Polished fixtures to achieve professional shine and appearance.
• Collected trash and moved garbage cans from kitchen areas to pick-up stations.
• Sorted, laundered and put away various laundry items.
• Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
• Managed comprehensive cleaning schedules to ensure timely completion of all tasks.
• Utilized eco-friendly cleaning products to promote sustainability and health standards.
• Developed customized cleaning plans tailored to individual client needs and preferences.
• Collaborated closely with homeowners to address specific needs or preferences related to their homes'' appearance and upkeep.
• Completed specialized cleaning tasks upon request, such as window washing, oven cleaning, or closet organizing, leading to enhanced customer satisfaction levels.
• Demonstrated professionalism in all interactions with homeowners, establishing trustworthiness and reliability as a private house cleaner.
• Developed strong client relationships by consistently exceeding expectations and addressing concerns promptly.
• Effectively managed time-sensitive projects like move-in/move-out cleanings that required quick turnaround times without sacrificing quality results.
• Offered additional services as needed, such as laundry, pet care, or plant maintenance, leading to increased client trust and loyalty.
• Reduced allergens in homes by focusing on deep-cleaning carpets, upholstery, and other surfaces.
• Increased overall home organization for clients through systematic decluttering strategies and customized storage solutions.
• Improved client retention rates with exceptional attention to detail and personalized service offerings.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Adhered to professional house cleaning checklist.

• Collaborated with teams to ensure compliance with planogram specifications and brand standards.
• Conducted regular audits to maintain inventory accuracy and visual merchandising quality.
• Implemented process improvements that streamlined workflow efficiency across multiple store locations.
• Developed detailed reports on merchandising activities for upper management review and strategy adjustments.
• Fostered relationships with store management to facilitate successful execution of resets and promotions.
• Boosted customer engagement with eye-catching displays that showcased new products or current promotions.
• Minimized out-of-stock instances by closely monitoring inventory levels and promptly replenishing sold items.
• Changed shelves, racks, and displays to meet new schematic designs.
• Supported fellow team members in achieving project deadlines by lending assistance when needed, fostering a collaborative environment.
• Improved product visibility by strategically placing merchandise on shelves according to planograms.
• Facilitated seamless transition between seasons by efficiently dismantling outdated displays and constructing new ones in alignment with corporate guidelines.
• Demonstrated adaptability by quickly adjusting to changing priorities or last-minute modifications in planograms as needed.
• Built fixtures according to plan to effectively display new store merchandise.
• Moved merchandise from back storage to front end to maximize productivity.
• Enhanced store appearance by executing timely resets and maintaining clean, organized displays.
• Expedited completion of reset projects through meticulous organization and prioritization of tasks.
• Ensured accurate inventory levels with routine cycle counts and reconciliations.
• Traveled to assigned location using personal vehicle, showed up time, and worked efficiently to complete jobs.
• Reset specific store departments or entire stores and fully set up new stores according to planograms.
• Collaborated with store managers to determine best placement for merchandise displays.
• Created visual displays to highlight new and featured products.
• Arranged consistent shelves, bins, and racks at locations by following established
• Arranged consistent shelves, bins, and racks at [Number]locations by following established planograms.

• Processed customer transactions efficiently, ensuring accurate cash handling and balance reconciliation.
• Assisted customers with product inquiries, enhancing overall shopping experience and satisfaction.
• Managed register operations during peak hours, demonstrating adaptability in high-pressure environments.
• Trained new cashiers on point-of-sale systems and customer service protocols to ensure operational consistency.
• Coordinated financing options for customers, ensuring compliance with industry regulations.
• Maintained cleanliness and organization of checkout area to enhance customer experience.
• Assisted customers with product inquiries, providing knowledgeable recommendations.
• Resolved customer complaints professionally, ensuring satisfaction and retention.
• Trained new cashiers on operational standards and company policies.

• Processed customer transactions efficiently using point-of-sale systems.
• Assisted customers with inquiries and provided product information.
• Maintained accurate cash drawer balances through diligent record-keeping.
• Trained new staff on cash handling procedures and customer service protocols.
• Resolved customer complaints promptly to enhance satisfaction levels.
• Assisted customers in diagnosing vehicle issues and recommending appropriate services.
• Coordinated service appointments, ensuring efficient workflow and customer satisfaction.
• Managed service department communications, fostering strong customer relationships and trust.
• Streamlined service processes to enhance operational efficiency and reduce turnaround time.
• Led initiatives to implement digital tools for better tracking of service orders and customer interactions.
• Enhanced customer satisfaction by providing personalized automotive service recommendations based on vehicle diagnostics and maintenance history.
• Facilitated communication between customers, technicians, and other dealership departments to ensure a seamless service experience for all parties involved.
• Collaborated with automotive technicians to accurately diagnose vehicle issues and prioritize necessary repairs.
• Continuously updated personal knowledge of industry trends, new technologies, and best practices to provide the most accurate advice to customers.
• Resolved customer complaints with empathy and professionalism, ensuring repeat business and positive word-of-mouth referrals.
• Exceeded monthly revenue targets by promoting additional services such as extended warranties or maintenance packages during consultations with clients.
• Increased sales of parts and accessories through thorough knowledge of available products and persuasive upselling techniques.
• Oversaw coordination of shuttle services and loaner vehicles for customers during prolonged repair times to minimize inconvenience and maintain satisfaction levels.
• Streamlined appointment scheduling processes for improved efficiency and increased daily service appointments.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Maintained a clean, organized, and professional service department environment that reflected positively on the dealership''s image and reputation.
• Assisted in inventory management, ordering necessary parts, and tracking backordered items to maintain optimal stock levels.
• Organized workflow among service department staff to ensure timely completion of repairs while minimizing wait times for customers.
• Maintained high customer satisfaction standards to meet or exceed targets.
• Investigated and resolved customer inquiries and complaints quickly.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Delivered prompt service to prioritize customer needs.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Met customer call guidelines for service levels, handle time and productivity.
• Followed up with customers about resolved issues to maintain high standards of customer service.
• Responded proactively and positively to rapid change.
• Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
• Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
• Processed customer transactions efficiently and accurately using point-of-sale systems.
• Managed cash drawer, ensuring balanced till at end of shifts.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Trained new cashiers on operational procedures and best practices.
• Maintained clean and organized checkout area to enhance customer experience.
• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Assisted customers with inquiries, ensuring a positive service experience.

• Managed point-of-sale systems to ensure swift and accurate customer transaction processing.
• Resolved customer inquiries effectively, prioritizing high satisfaction levels throughout each interaction.
• Executed cash handling procedures, maintaining meticulous accuracy in cash drawer operations and achieving balanced totals at shift conclusion.
• Implemented onboarding processes for new employees, focusing on operational procedures and best practices in customer service.
• Facilitated front desk activities to enhance client and visitor experiences through professional interactions.
• Managed multi-line phone system to ensure efficient call routing to appropriate departments.
• Streamlined appointment scheduling to enhance daily office workflow efficiency.
• Communicated effectively with customers regarding service status and updates, improving client engagement.
• Processed service orders, ensuring accuracy and timely completion of tasks.
• Collaborated with technicians to prioritize service requests and optimize workflow.
• Implemented best practices for customer follow-ups, enhancing satisfaction ratings.
• Resolved customer complaints effectively, improving overall service experience.
• Developed streamlined processes for daily operations, increasing department efficiency.
• Improved customer satisfaction by efficiently addressing and resolving service-related issues.
• Conducted regular follow-ups with clients after service completion, promoting positive relationships and future business opportunities.
• Contributed to a positive work environment by maintaining open lines of communication with colleagues, fostering collaboration and mutual support.
• Increased service department revenue with upselling techniques and effective communication of additional services.
• Maintained accurate documentation of all service activities, enhancing record-keeping and facilitating future reference.
• Monitored technician productivity levels to allocate resources effectively and minimize wait times for customers seeking assistance.
• Investigated and resolved customer inquiries and complaints quickly.
• Delivered prompt service to prioritize customer needs.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.