Twyla Halayka
Prince Albert,SK
Summary
Enthusiastic Youth Support Worker skilled in supporting emotional, social and personal growth of young individuals. Offering three years of experience in clinical and behavioral roles.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Youth Support Worker
YWCA
05.2021 - Current
- Provided key emotional support to special needs youth.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Managed and led activities promoting growth in mental, emotional, and educational areas.
- Encouraged youth clients to develop own activities and leadership skills through group discussions.
Youth Care Worker
Ranch Ehrlo Society
03.2023 - 02.2024
- Attended Handle With Care trainings to enhance staff and youth safety during physical intervention.
- Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
- Assisted youth with obtaining resources such as food, clothing and shelter.
- Completed clear and concise documentation of youth behavior and actions.
Customer Service Representative
Lake Country Co-op
12.2018 - 05.2022
- Helping customers with information about products and services.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Processing payments.
Hairstylist/ Receptionist
Ultracuts
02.2001 - 08.2019
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Processed payments, entering sales in register for prompt customer service.
- Determined appropriate hair treatments based on conditions and textures.
- Mixed pigments and used proper techniques to achieve desired color.
Education
Cosmetology - Cosmetology Studies
SIAST Woodland Campus
Prince Albert, SK02.2001
High School Diploma -
St. Mary's High School
Prince Albert, SK06.1998
Skills
- Retail Experience
- Working with people both young and old
- Organizational skills
- Ability to work quickly
- Ability to work with people and communicate
- Experience with computer, till and cash
- Faxing, copying and filing experience
- Office Experience
- Team player
Certification
- First aid and CPR Certificate
- Part Training
- Trauma Informed Care Certificate
- Water Safety Training
- Asist Training
- Journeyman Hairstylist
References
- Available on request
Timeline
Youth Care Worker
Ranch Ehrlo Society
03.2023 - 02.2024
Youth Support Worker
YWCA
05.2021 - Current
Customer Service Representative
Lake Country Co-op
12.2018 - 05.2022
Hairstylist/ Receptionist
Ultracuts
02.2001 - 08.2019
Cosmetology - Cosmetology Studies
SIAST Woodland Campus
High School Diploma -
St. Mary's High School