Twilla Halliday
Brighton,Canada
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
28
28
years of professional experience
Work History
Cashier
No Frills
Brighton, Ontario
06.2024 - Current
- Answered customer inquiries regarding store policies and procedures.
- Performed other duties as assigned by management.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Market Research Interviewer
Telepoll Canada
Toronto, Canada
01.1998 - 01.2015
- Conduct opinion surveys with a various age groups and genders over the phone by inputting their data on computer.
- Completed quotas in a timely manner.
- Maintaining complete professionalism in any situation.
Deli Clerk
Dominion Grocery store
Toronto, Canada
06.1997 - 11.1998
- Sliced and weighed deli meats and cheeses for customer purchase.
- Provided excellent customer service by greeting customers, answering questions, taking orders and providing product information.
- Operated meat slicing equipment safely and followed established safety protocols.
- Promoted deli specials and new products to customers.
- Performed opening and closing duties including setting up displays and cleaning counters.
- Followed all safety procedures while operating kitchen equipment such as slicers and ovens.
- Understood and followed food safety procedures and requirements.
- Prepared sandwiches, salads and other deli items according to recipes.
- Ensured proper labeling of prepared foods with expiration dates.
- Maintained a clean and organized work area by sweeping, mopping, and stocking shelves.
- Took orders, answered questions, and performed suggestive selling.
- Provided friendly, courteous service to internal and external customers.
- Maintained an upbeat attitude during peak hours of business traffic.
- Stocked deli display cases with products and rotated items using first in, first out method.
- Prepared, packaged, and labeled products for sale to customers.
- Developed relationships with customers to encourage repeat sales.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Answered customer inquiries about deli products and pricing.
- Restocked shelves after each shift and rotated product inventories as necessary.
- Adhered to health regulations regarding food handling and sanitation standards.
Babysitter
Cambridge, Canada
- Entertained and engaged with children using games, crafts, and other activities.
- Displayed patience and understanding when dealing with difficult situations involving children.
- Built strong relationships with families through open communication and trustworthiness.
- Performed cleaning and housework tasks to keep living space organized and sanitary.
- Developed trusting relationships with parents and adhered to adult instructions regarding child supervision.
- Demonstrated ability to provide a safe and secure environment for children of all ages.
- Maintained cleanliness of the home by doing light housekeeping duties such as laundry, dishes, vacuuming.
Education
GED - upgrading School credit program
St Louis
Cambridge, ON07.2019
High School Diploma -
Eastdale collegiate institute
Toronto, ON09.1997
Skills
- Point of sale operations
- Customer service
- Sales promotion
- Communication skills
- Team collaboration
- Time management
- Relationship building
- Attention to detail
- Light housekeeping
- Point of sale operation
References
Available upon request
Timeline
Cashier
No Frills
06.2024 - Current
Market Research Interviewer
Telepoll Canada
01.1998 - 01.2015
Deli Clerk
Dominion Grocery store
06.1997 - 11.1998
Babysitter
GED - upgrading School credit program
St Louis
High School Diploma -
Eastdale collegiate institute