Sarmilan Shanthakumar
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Cashier
Daisy Mart
Stouffville, ON
02.2024 - 04.2025
- Handled cash, credit, and electronic payments securely.
- Processed customer transactions efficiently and accurately.
- Ensured clean and organized checkout area to enhance customer experience.
- Provided product inquiries and recommendations to assist customers in making informed purchases.
- Worked with team members to streamline service delivery for improved customer satisfaction.
Customer Service Representative
Flair Customs Toronto
Toronto, Ontario
04.2024 - 09.2024
- Processed incoming orders and tracked shipments, ensuring timely delivery for customer satisfaction.
- Provided product information to customers, ensuring clarity on features and benefits.
- Assisted customers with inquiries about customs regulations and procedures, providing clarity and understanding.
- Processed incoming orders and tracked shipments for timely delivery.
Education
Bachelor of Commerce - Global Business Management
Toronto Metropolitan University
Toronto 09.2022 - 05.2026
Skills
- Point of sale operations
- Transaction processing
- Merchandise restocking
- Inventory management
- Merchandise restocking
- Customer service
- Problem resolution
- Team collaboration
- Point of sale operations
Timeline
Customer Service Representative
Flair Customs Toronto
04.2024 - 09.2024
Cashier
Daisy Mart
02.2024 - 04.2025
Bachelor of Commerce - Global Business Management
Toronto Metropolitan University
09.2022 - 05.2026