Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Tushar Verma

Summary

Dynamic customer service professional with a proven track record at Chevron, enhancing customer satisfaction through empathetic communication and efficient claims resolution. Skilled in payroll and brake system customer service, I consistently achieved significant improvements in service ratings by fostering positive guest interactions and demonstrating strong leadership abilities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service

Chevron
09.2022 - Current
  • Provided customers with reliable, enthusiastic and personalized customer service.
  • Delivered exceptional customer service, addressing concerns with empathy and professionalism.
  • Increased customer service ratings significantly through personable service.
  • Provided exceptional customer service by resolving claims quickly and efficiently.
  • Displayed positive attitude while assisting multiple guests to provide excellent customer service, boosting customer service ratings Number%.

Education

BBA - Finance

Vancouver Island University
Nanaimo, BC

Skills

  • Payroll customer service
  • Brake system customer service
  • Providing customer service
  • Customer service abilities
  • Customer service leadership

Languages

English
Professional Working

Certification

Certification from IFP in risk management and estate planning

Timeline

Customer Service

Chevron
09.2022 - Current

BBA - Finance

Vancouver Island University
Tushar Verma