TUSHAR NARYAL
Surrey,CANADA
Summary
I am Currently doing my bachelor’s degree in commerce from University Canada West. I have a Good Customer service experience and digital marketing experience in my current job and looking forward to learn and work more in this digital marketing field. I am a team player and very comfortable with fast-paced work environment.
Overview
2
2
years of professional experience
Work History
Marketing Specialist
Spice72 Indian Restaurant
Surrey, BC
04.2023 - Current
- Designed and implemented SEO and PPC strategies to increase brand visibility and website traffic
- Connected with influencers to increase reach of company posts and executed organic and paid social media campaign.
- Created content for various social media platforms including Facebook, Twitter, Instagram and YouTube.
- Developed marketing strategies for existing products, services and new product launches.
- Analyzed consumer behavior and market trends to create effective marketing campaigns.
- Monitored online reviews and feedback from customers on various platforms to assess customer satisfaction levels.
Customer Care Executive
Fusion BPO Services
MOHALI, PUNJAB
10.2022 - 03.2023
- Communicated with customers in a professional and friendly manner to resolve their inquiries and concerns
- Managed a high volume of customer calls and emails, maintaining a fast response time and providing accurate information.
- Assisted customers with product selection based on individual needs.
- Processed orders, returns, exchanges, and refunds efficiently according to company policies.
- Created detailed reports of customer interactions for internal records keeping purposes.
Education
Bachelors in commerce (currently) -
University Canada West
04-2027
High School Education -
Banyan Tree School
04.2022
Skills
- Google Analytics
- Microsoft Excel
- Google Sheets
- Creative Problem Solving
- Leadership Qualities
- Team Player
- Seo
- Sem
- Influencer Marketing
- Digital Skills
- Google Ads
- Content Marketing
- Social Media Management
- Market Analysis
Timeline
Marketing Specialist
Spice72 Indian Restaurant
04.2023 - Current
Customer Care Executive
Fusion BPO Services
10.2022 - 03.2023
Bachelors in commerce (currently) -
University Canada West
High School Education -
Banyan Tree School
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