Tung Duong
Windsor,Canada
Summary
Results-driven Inventory Management Analyst with a strong track record at Corus Entertainment, specializing in optimizing commercial inventory and generating actionable reports. Known for outstanding communication skills and meticulous attention to detail.
Overview
17
17
years of professional experience
Work History
Inventory Management Analyst
Corus Entertainment
Toronto, Ontario
02.2022 - Current
- Enter sales bookings and billings into the traffic software.
- Manage feature and sponsor inventory, maintain commercial inventory, and ensure accurate scheduling of infomercials.
- Create and edit daily commercial logs, adhering to advertiser and station requirements.
- Generate various traffic-related reports.
- Support internal and external departments, schedule commercial materials, and inform commercials.
GST/HST Audit Clerk
Canada Revenue Agency
Windsor, ON
01.2020 - 01.2021
- Organize, mail, and scan faxes.
- Print and send out letters on letterhead.
- Manage and execute multiple projects using Microsoft Excel.
- Search and analyze account data for accuracy and reporting.
Processing Clerk – Team Lead
Speedy Transport
Windsor, ON
01.2012 - 01.2016
- Process daily shipment paperwork.
- Manage the midnight shift team.
- Communicate with customs and brokers.
- Process drivers' paperwork to facilitate border crossings and stamp daily shipments.
Administration Officer
Globalive Communications
Windsor, ON
01.2009 - 01.2012
- Resolve customer tickets, concerns, and complaints promptly.
- Analyze weekly and monthly reports.
- Assist call center employees and set up customers with service.
- Troubleshoot and problem-solve.
Education
Certificate of Apprenticeship - Information Technology Contact Centre Customer Service Agent
St. Clair College
Windsor, ON01.2012
Diploma - Computer Technician Systems-Networking
St. Clair College
Windsor, ON01.2004
Skills
- Excellent written and communication skills
- Ability to type 80 to 90 words per minute
- Effective both independently and in collaborative team environments
- Great listening skills
- Reliable, efficient, and a quick learner
- Confident and professional in public-facing roles
- Softwares: Microsoft 365, WordPerfect, Excel, Access
- Proficient in computer hardware, components, and operating systems
Languages
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
Timeline
Inventory Management Analyst
Corus Entertainment
02.2022 - Current
GST/HST Audit Clerk
Canada Revenue Agency
01.2020 - 01.2021
Processing Clerk – Team Lead
Speedy Transport
01.2012 - 01.2016
Administration Officer
Globalive Communications
01.2009 - 01.2012
Certificate of Apprenticeship - Information Technology Contact Centre Customer Service Agent
St. Clair College
Diploma - Computer Technician Systems-Networking
St. Clair College
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