Tulsi Trivedi
Toronto,Canada
Summary
Dedicated and personable marketing coordinator with over three years of experience with Marketing Coordination. Equipped with an aptitude for innovation and creative problem solving, strong research skills, and the ability to quickly learn new concepts and processes. A huge advocate for empowerment through technology and customer success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Specialist
Freedom Mobile
11.2023 - Current
- Upsold additional items based on customer interests and needs
- Addressed customer concerns, achieving a 95% resolution rate
- Strong understanding of the telecom operator’s business, business processes, industry players and business trends
- Tracked sales performance metrics to identify trends in the market place.
Marketing Coordinator
Group Bayport
12.2022 - 05.2023
- Organized events such as conferences, trade shows, seminars, and webinars.
- Developed marketing strategies based on corporate objectives and market trends.
- Mapped consumer journey, boosting website traffic by 30%.
- Planned advertising campaigns for online, print and other mediums.
- Developed brand marketing plan strategies to increase brand awareness.
- Created daily social media posts to build robust brand presence on Twitter, Facebook and Instagram.
Associate Content & Copywriter
Group Bayport
Delhi, India
04.2019 - 11.2022
- Developed quality and individualized content for websites with keyword-rich text and solid call to action statements.
- Gathered secondary research on market competition to better position client's brand.
- Increased blog engagement by 25% through optimized images, keywords, and hyperlinks
- Developed the front-end and back-end of the website using WordPress themes and plugins
- Monitored trends, created, and scheduled content calendars in Microsoft Excel and analyzed results
Education
Digital & Content Marketing
York University
08.2023
Bach. of Business Administration - Brand Management
Seneca College
08.2021
BBA - Business Administration
Ahmedabad University
Ahmedabad, India08.2021
Skills
- G-Suite
- Mail Chimp
- Wordpress
- Canva
- Google Analytics
- Google Trends
- Adobe Photoshop
Certification
- Hubspot Inbound Sales Certificate
- Content Marketing Certificate AMA
- Account Management
- Project Management
- Creative Writing & UX Writing
- SEO Analysis
- Content Strategy & Execution
- CRM
- Influencer Marketing
Timeline
Retail Specialist
Freedom Mobile
11.2023 - Current
Marketing Coordinator
Group Bayport
12.2022 - 05.2023
Associate Content & Copywriter
Group Bayport
04.2019 - 11.2022
Digital & Content Marketing
York University
Bach. of Business Administration - Brand Management
Seneca College
BBA - Business Administration
Ahmedabad University
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