In-depth understanding of the start and end stages of the marketing funnel, leveraging it to increase sales and amplify brand presence on social and digital platforms. Over five years of experience in building marketing and communication strategies to drive company growth and development. Proficient in running paid media ads with Google Search, Meta, Instagram, and TikTok. Post-graduate in Marketing and Corporate Communication - Social and Digital Media at York University. Collaborative team player with strong working relationships with employees, key stakeholders, and third-party vendors. Effective organizational and time management skills, able to prioritize and complete multiple projects and tasks simultaneously. Culturally competent, proven ability to work with people from diverse backgrounds. Goal-driven professional with a track record of exceeding targets and sales quotas.
· Incorporated service excellence to drive outcomes and elevate customer experiences.
· Executed customer service strategy, leveraging trend expertise for successful sales and engagement.
· Championed HBC credit and loyalty programs, surpassing targets and fostering customer loyalty.
· Proofread ad content before testing on digital media platforms.
· Analyzed campaign metrics via Google Analytics and in-house tools for actionable insights.
· Devised and enacted effective A/B tests, leading to notable conversation rate improvements.
• Digital Marketing Certificate (2020) – Google
• HubSpot Marketing Software- ef78ea2699d40c6bed5878f14d9cd63
• Hootsuite Social Marketing- 68337787
• Marketing on Instagram (LinkedIn Learning)- AQIhmR6sbpIk9tykyuXQ5Nl9L20o
• Learning Adobe Spark (LinkedIn Learning)- AVw8knGjRlrk4ynDD-GNqT72ut6i
• Content Marketing (HubSpot)- 72d054cf387548d0947ea510df180d4