Tsanna Latouche

• Managed front desk operations, ensuring efficient check-in/check-out processes for all clients.
• Trained new hires on company policies, procedures, and best practices, contributing to a well-prepared team of professionals.
• Collaborated with spa therapists to ensure seamless delivery of treatments, resulting in positive client feedback.
• Monitored access of guests and escorted to treatment areas.
• Coordinate events to promote business as well as the individual technicians.

- Promoted products and services through media, runway shows, commercials, direct booking with clients and designers.

- Navigated worldwide travel via air, railway, automobile.

- Navigated language and communication with clients and public in countries including, Spain, Italy, France, Germany, Switzerland, Istanbul, India, United Kingdom, and United States

- Coordinated meetings via email and phone.

- Arranged and coordinated travel via Air, Train and Personal Driver, Hotel and Airbnb

- Typed documents.

- Managed personal expenses/payments.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.