TRUESAW ALAMNEHE
London,Canada
Summary
Customer service professional with extensive experience in fast-paced restaurant environments. Proven skills in cash handling, order processing, and operational support. Recognized for reliability, efficiency, and strong interpersonal abilities, consistently delivering positive customer experiences. Committed to continuous improvement and adapting to new challenges to enhance organizational success.
Overview
6
6
years of professional experience
Work History
Front of Store Employee
McDonald's
London, Canada
05.2023 - 07.2025
- Greeted customers and provided fast, friendly service
- Took orders and processed cash and card payments accurately
- Maintained clean and organized dining and service areas
- Restocked supplies and reset tables between customers
- Trained new staff on front-of-house procedures and standards
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Front of House Employee
Arby's Restaurant
London, Canada
08.2021 - 03.2022
- Delivered consistent customer service in a fast-paced environment
- Took customer orders and handled cash transactions
- Maintained sanitation standards in dining, counter, and kitchen areas
- Assisted with stocking and daily operations
Youth Volunteer
Local Ethiopian Church
London, Canada
09.2019 - 02.2020
- Assisted with youth group activities and discussions
- Helped organize games and group events
- Supported children's confidence and teamwork development
Education
Massage Therapy -
Fanshawe College of Applied Arts and Technology
London, ONSkills
- Customer service and support
- Cash handling and POS
- Order processing
- Team collaboration
- Sanitation and cleaning
- Inventory management
- Basic mathematics
- Complaint resolution
- Multilingual communication
- Employee training
- Time management
- Staff supervision
- Verbal communication
- Good Telephone Etiquette
- Calm under pressure
Volunteer Experience
Youth Volunteer, Local Ethiopian Church, London, ON, 09/01/19, 02/29/20, Assisted with youth group activities and discussions, Helped organize games and group events, Supported children's confidence and teamwork development
References
References available upon request.
Timeline
Front of Store Employee
McDonald's
05.2023 - 07.2025
Front of House Employee
Arby's Restaurant
08.2021 - 03.2022
Youth Volunteer
Local Ethiopian Church
09.2019 - 02.2020
Massage Therapy -
Fanshawe College of Applied Arts and Technology