Tritzy Gudino
San Diego
Summary
Compassionate Medical Assistant with a focus on patient education and care. Proven ability to enhance clinic operations, ensuring compliance with HIPAA regulations while fostering strong patient relationships.
Overview
5
5
years of professional experience
Work History
Medical Assistant III
La Maestra Community Health Centers
San Diego, CA
12.2022 - Current
- Educated patients on treatment plans, medications, and preventive care practices.
- Coordinated patient appointments and managed scheduling to optimize clinic flow.
- Monitored vital signs and recorded patient data for physician review and analysis.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Assist with Spanish interpretation for provider to patient
Medical Assistant I
Cardiology of Southern California
National City, CA
11.2021 - 11.2022
- Assisted in patient intake, ensuring accurate documentation and prompt processing of medical histories.
- Coordinated scheduling for cardiology appointments, enhancing patient flow and reducing wait times.
- Prepared examination rooms, maintaining cleanliness and readiness for patient visits to ensure compliance with health standards.
- Supported diagnostic procedures by managing equipment and assisting physicians during stress tests and echocardiograms.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
Education
Medical Assistant Certificate -
Concorde Career College
San Diego, CA07-2021
High School Diploma -
Sweetwater Union High School
National City 06-2020
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Patient-focused care
- Data entry
- EMR / EHR
- Vital signs monitoring
- Electronic health records
- Reliable team player
- CPR
- Fluent in Spanish and English
- Adaptable
- Case management
- Lab equipment calibration
Timeline
Medical Assistant III
La Maestra Community Health Centers
12.2022 - Current
Medical Assistant I
Cardiology of Southern California
11.2021 - 11.2022
Medical Assistant Certificate -
Concorde Career College
High School Diploma -
Sweetwater Union High School