Tristan Jiang
Edmonton
Summary
High-energy marketing graduate with excellent writing and communication ability. Highly motivated and adaptable with a proven track record of thriving in dynamic environments. Possessing a keen ability to learn quickly and excel in new challenges, dedicated to achieving excellence in all endeavors.
Overview
7
7
years of professional experience
Work History
Research Associate
Canada-China Energy & Environment Forum
06.2023 - 04.2024
- Managed complex databases to ensure accuracy and accessibility of critical information.
- Performed research into study topics to increase knowledge and to provide valuable contributions.
- Gathered and organized information for research purposes.
- Sorted data into well-organized formats and transformed into figures.
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
Fitness Advisor
GoodLife Fitness
10.2022 - 05.2023
- Helped facility members reach health and fitness goals.
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Manager of Operations
Scholars Edge Painting
01.2019 - 11.2019
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Partnered with vendors and suppliers to effectively manage and budget.
- Assisted in recruiting, hiring and training of team members.
- Delegated daily tasks to employees, streamlining daily progress and efficiency.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Grocer
IGA Supermarket
11.2016 - 08.2017
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Performed key tasks to promote inviting grocery store appearance.
Education
Bachelor of Commerce - Marketing
University of Alberta, School of Business
Edmonton, AB06.2022
Skills
- Management Training
- Analytical Thinking
- Interpersonal Communication
- Adaptability and Flexibility
- Business Leadership
- Customer Service and Assistance
References
Available upon request.
Timeline
Research Associate
Canada-China Energy & Environment Forum
06.2023 - 04.2024
Fitness Advisor
GoodLife Fitness
10.2022 - 05.2023
Manager of Operations
Scholars Edge Painting
01.2019 - 11.2019
Grocer
IGA Supermarket
11.2016 - 08.2017
Bachelor of Commerce - Marketing
University of Alberta, School of Business
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