Summary
Overview
Work History
Education
Skills
Timeline
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Trissa Weston

Brampton,ON

Summary

Dynamic Head Bartender with a proven track record at AJ's Restaurant and Lounge, enhancing customer loyalty through exceptional service and expert drink crafting. Skilled in inventory management and interpersonal communication, I significantly contributed to staff development and sales growth. My proactive approach and garnish technique mastery consistently elevated guest experiences.

Hospitality professional with extensive experience in bar management and mixology. Known for elevating guest experiences and optimizing bar workflows. Reliable team player with focus on collaboration and adaptability, leveraging customer service skills and leadership qualities.

Overview

11
11
years of professional experience

Work History

Head Bartender

AJ's Restaurant and Lounge
01.2019 - 03.2020
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.

Bartender

Crabby Joe's Bar & Grill
03.2012 - 09.2014
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

VIP Lounge Server

Body English
02.2009 - 11.2011
  • Enhanced customer satisfaction by providing attentive and personalized service in the VIP lounge.
  • Streamlined beverage service processes by organizing glassware displays according to type.
  • Maintained up-to-date knowledge of current promotions, events, and offerings to inform guests accurately.
  • Improved efficiency by assisting with inventory management tasks such as ordering supplies and tracking usage patterns.
  • Contributed to increased sales by recommending premium beverages and menu items based on guests'' preferences.

Education

High School Diploma -

Central Peel SS
Brampton, ON
06-2001

Skills

  • Staff Development
  • Proactive Client Assistance
  • Proficient Cash Management
  • Inventory Management
  • Strong Interpersonal Communication
  • Sales Campaign Management
  • Customer Interaction Expertise
  • Event Promotion Execution
  • Garnish Technique

Timeline

Head Bartender

AJ's Restaurant and Lounge
01.2019 - 03.2020

Bartender

Crabby Joe's Bar & Grill
03.2012 - 09.2014

VIP Lounge Server

Body English
02.2009 - 11.2011

High School Diploma -

Central Peel SS

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Trissa Weston