Trinity Walker
Lancaster
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
2
2
years of professional experience
Work History
Food Service Team Member
The Soul Food Shack
09.2022 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Received orders from customers and input into order management system.
Package Handler
UPS
10.2023 - 12.2023
- improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Used hand-held scanners and physical logs to accurately track item movements.
Customer Service Cashier
Six Flags Magic Mountain
06.2022 - 09.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
Lancaster High School
Lancaster, CA06.2023
Skills
- Customer Complaint Resolution
- Meal Delivery
- Basic Math Functions
- Customer Service and Assistance
- Refund Handling
- Shelving Items
- Critical Thinking
- Active Listening
- Staff Leadership
- Customer Loyalty
- Strong Work Ethic
- Cleaning and sanitation
- Excellent customer service
- Order taking accuracy
Timeline
Package Handler
UPS
10.2023 - 12.2023
Food Service Team Member
The Soul Food Shack
09.2022 - Current
Customer Service Cashier
Six Flags Magic Mountain
06.2022 - 09.2022
High School Diploma -
Lancaster High School
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