Simran Sidhu
Brampton,ON
Summary
Experience Education And Training Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Food Service Team Member
Tim Hortons
07.2022 - Current
- Maintained order and cleanliness of work areas to conform with health codes
- Gathered ingredients and cleaned and cut food items to prep recipes
- Set up, restocked and cleaned dining areas
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Managed over 30 customer calls per day.
- Greeted customers at counter to fulfill requests and answer questions
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company
- Maintained clean, trash-free workspaces to maximize productivity and safety
- Kept register accurate through correct billing, payment processing, and cash management practices
- Developed and maintained positive relationships with customers to enhance service
- Prepared food orders to support waitstaff and other team members
LCBO Employee
LCBO
06.2023 - 08.2023
- Greeted and answered inquiries from general public, customers and visitors and routed and resolved information requests.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Created, edited and emailed letters under tight deadlines.
Sales Associate
Kate Spade
11.2022 - 01.2023
- Customer Service
- Verbal and Written Communication
- Cash Handling Accuracy
- Store Opening and Closing
- Problem-Solving
- Product Recommendations
- Relationship Selling
- Developed trusting relationships with customers by making personal connections
- Received and displayed product shipments on store retail shelves upon delivery
- Collected payments and provided accurate change
- Sold various products by explaining unique features and educating customers on proper application or usage
- Assessed customer needs to provide assistance and information on product features.
Education
Some College (No Degree) - Information Technology Project Management
Keystone College
Surrey, BCPost Graduate Diploma - Project Management, Business Administration
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON08.2023
Master of Science - Computer And Information Systems
Dav University
Jalandhar, India06.2020
Bachelor of Science - Computer And Information Systems
Hmv College
Jalandhar, India05.2017
High School Diploma - Business Administration
Sacred Heart School
Amritsar, India03.2014
Skills
- Drawing Interpretation
- Process Payments
- Inventory Staging
- Employee training
- New employee onboarding
- Stocking and replenishing
- Professional demeanor
- Excellent people skills
- Product promotions
- Relationship building
- Contract preparation
- Dining area maintenance
- Multi-tasking strength
- Point of sale operation
- Problem-solving skills
- Complaint resolution
- Route dispatch
- Key holder experience
- Retail materials management
- Shipping procedures understanding
Accomplishments
- Achieved Event Success in the University through effectively helping with event organization.
- Supervised team of 10 staff members for event organization.
- Documented and resolve team issues which led to better team coordination.
- Collaborated with team of other departments in the development of Inter University Events.
Certification
- Certified Project Manager- From 2023
- GDS Training, Amadeus & Galileo - From 2020
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
LCBO Employee
LCBO
06.2023 - 08.2023
Sales Associate
Kate Spade
11.2022 - 01.2023
Food Service Team Member
Tim Hortons
07.2022 - Current
Some College (No Degree) - Information Technology Project Management
Keystone College
Post Graduate Diploma - Project Management, Business Administration
Conestoga College Institute of Technology And Advanced Learning
Master of Science - Computer And Information Systems
Dav University
Bachelor of Science - Computer And Information Systems
Hmv College
High School Diploma - Business Administration
Sacred Heart School
Similar Profiles
Chidumebi IwuohaChidumebi Iwuoha
Sales Associate at Tim HortonsSales Associate at Tim Hortons
Gagandeep KaurGagandeep Kaur
Team Member at Tim HortonsTeam Member at Tim Hortons
Nicholas DisbrowNicholas Disbrow
Crew Member at Tim HortonsCrew Member at Tim Hortons
Vishnu Prasad Siva Prasad NambiarVishnu Prasad Siva Prasad Nambiar
Inventory Specialist at Tim HortonsInventory Specialist at Tim Hortons
Upneet LubanaUpneet Lubana
Senior Fund Administrator, Hedge Funds at SS&C Technologies. IncSenior Fund Administrator, Hedge Funds at SS&C Technologies. Inc