Trinity Ducasse
Oshawa,ON
Summary
Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Compassionate and highly productive and efficient in task completion.
Overview
1
1
year of professional experience
Work History
Volunteer
St. Joseph the Worker Parish
Oshawa, Ontario
10.2024 - Current
- Demonstrated and reinforced values of caring, respect, honesty, and responsibility.
- Set up audio and visual equipment needed for worship services or conferences held at the church.
- Handed out materials for various church services to facilitate children preparing for First Communion.
- Assisted with childcare and enabled parents to attend church services without distraction.
- Participated in group prayer sessions before each service held at the church.
- Fostered a warm and welcoming community to nurture youth and inspire lives of discipleship.
- Planned and implemented appropriate program activities for children.
- Monitored children entering, during and after weekly youth programs.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Office Assistant
St. Anne Catholic School
Oshawa, Ontario
11.2023 - 06.2024
- Followed instructions from management to complete tasks according to exact specifications.
- Provided administrative support to the office staff.
- Answered phones, took messages, and directed calls to appropriate personnel.
- Developed strong oral and written communication skills when working with people of different ages.
- Managed student inquiries regarding academic policies or procedures.
- Greeted office visitors, provided information, and directed to appropriate personnel.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Monsigor Paul Dwyer Catholic High School
Oshawa, ONSkills
- Friendly and outgoing
- Multitasking and organization
- Verbal and written communication
- Cultural awareness
- Attention to detail
- Customer service
- Adaptability and dependability
- Conflict resolution
- Time management
- Telephone and email etiquette
- Teamwork and collaboration
- Empathy and patience
- Reliability and punctuality
Accomplishments
- Graduated elementary school on Honor roll.
Affiliations
- Track and Field
- Flag football
- Volleyball
References
References available upon request.
Timeline
Volunteer
St. Joseph the Worker Parish
10.2024 - Current
Office Assistant
St. Anne Catholic School
11.2023 - 06.2024
Monsigor Paul Dwyer Catholic High School
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