Trinity De Gourville
London,ON
Summary
Dynamic and results-driven professional with extensive experience as a Floor Manager/Server at El Furniture Warehouse. Excelled in managing inventory and leading teams to enhance operational efficiency and customer satisfaction. Demonstrated exceptional problem-solving and communication skills, adept at multitasking and improving service quality. Proven track record in developing effective floor plans to maximize sales and customer engagement.
Overview
7
7
years of professional experience
Work History
Floor Manager/Server
El Furniture Warehouse
04.2022 - Current
- Managed store inventory and stock levels to maintain availability of products.
- Managed team of Number employees to maintain smooth-running operations of shop floor.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
Server
Palasad South
01.2018 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Extreme Indoor Golf
03.2019 - 04.2020
Education
Bachelor Of Social Science - Sociology
King’s University College At Western University
London, ONSkills
- Organized
- Versatile & Friendly
- Great communication
- Problem-solving skills
Timeline
Floor Manager/Server
El Furniture Warehouse
04.2022 - Current
Server
Extreme Indoor Golf
03.2019 - 04.2020
Server
Palasad South
01.2018 - 09.2022
Bachelor Of Social Science - Sociology
King’s University College At Western University
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