Tricia Locke
Edmonton,Alberta
Summary
Organized and dependable candidate with a strong understanding of curriculum development, student engagement strategies, and cross-cultural communication skills. Experienced ESL Instructor known for creating interactive learning environments that enhance English language proficiency and cultural understanding. Successful at managing multiple priorities with a positive attitude, willing to take on added responsibilities to meet team goals. Previous roles demonstrate a positive impact on student performance and increased fluency among learners.
Overview
19
19
years of professional experience
1
1
Certification
Work History
ESL INSTRUCTOR (CONTRACTED UNTIL DECEMBER )
Stanford Academy
Kitchener, ON
09.2023 - 12.2023
- Prepare and administer tests and recorded grades
- Expanded students' vocabulary knowledge through targeted activities, increasing their ability to communicate effectively in English
- Tailored lesson plans to accommodate differences in learning styles and speeds
- Instructed students in using visuals, games and textbooks to improve writing, speaking, and reading skills
- Provided supportive, nurturing learning environment to encourage student responsibility
- Taught ESLAO, ESLBO and ESLCO
- Taught classes daily with advanced, beginner and intermediate levels of students
- Provided individualized support to struggling learners, tailoring instruction to meet their unique needs and abilities.
SUPPLY TEACHER (SUMMER SUPPLY)
YWCA
Cambridge, ON
04.2023 - 08.2023
- Complete a daily log indicating daily activities
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences
- Incorporated multiple types of teaching strategies into classroom
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child's educational journey
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
HYBRID ADMISSIONS ADVISOR
Anderson College
Kitchener, ON
02.2023 - 03.2023
- Enhanced overall student satisfaction by providing exceptional customer service and guidance throughout the admissions process
- Worked with financial aid office to verify student's' applications and discuss payment options
- Regularly met with enrolled students to confirm success and identify problem areas
- Identified and addressed concerns of incoming students and parents
- Gathered necessary paperwork and applications for students to initiate enrollment process
- Improved student enrollment rates by conducting informative campus tours and personalized admissions counseling sessions.
HYBRID CUSTOMER SERVICE REPRESENTATIVE (TEMP ROLE)
Clarion Medical Technologies
Cambridge, ON
09.2021 - 01.2022
- Documented notes using Great Plains
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
- Collaborated with team members to develop best practices for consistent customer service delivery
- Tracked customer service cases and updated service software with customer information
- Developed customer service policies and procedures to meet and exceed industry service standards.
PART TIME ONLINE STUDENT PURSUING MY DOCTORATE DEGREE
North Central University
Arizona
01.2019 - 01.2022
- Conducted research on various educational topics as well as completed assignments with strict deadlines.
EDUCATION ASSISTANT
BrightPath Leap
Waterdown, ON
11.2019 - 12.2019
- Develop and implement a high-quality program, in line with BrightPath's curriculum, support and promote the physical, cognitive, emotional and social development of children
- Assess the abilities, interests and needs of children and discuss progress or problems with parents and other staff members
- Ability to document children's play and various internal and external forms
- Support children in the development of their self-help skills and independence
- Establish and maintain collaborative relationships with co-workers and community service providers working with children
- Work in with staff to maintain cleanliness and organization of classroom materials
- Engaged students in learning through effective classroom management techniques that promoted active participation and collaboration
- Distributed learning materials such as worksheets, textbooks and group assignments.
EDUCATION ASSISTANT
HattsOff
Cambridge, ON
09.2018 - 04.2019
- Supported teachers and established and enforced rules for behavior
- Recorded academic data for report cards, reviewed OSRs, and worked independently within guidelines
- Displayed calm demeanor in all situations and assured that classroom was clean
- Provided individualized support for students, addressing their unique academic needs and helping them reach their full potential
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues
- Improved classroom management by implementing positive reinforcement strategies and clear expectations.
SUPPLY TEACHER
St.Judes/ Scholars Hall
Kitchener, ON
02.2018 - 06.2018
- Monitored students use of social media during class hours
- Kept accurate and current attendance records and assignment sheets to maintain file compliance
- Communicated with staff on an on-going basis regarding student wellbeing
- Upheld classroom routines to support student environments and maintain consistent schedules
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
ELL/ESL TEACHER
Nanjing Middle School
Nanjing, China
07.2017 - 12.2017
- Educated students in basics of English grammar and conversational speaking
- Provided targeted instruction on pronunciation, intonation, and accent reduction to enhance students' overall communication skills in English
- Enhanced students' speaking skills through regular practice and focused feedback during conversation sessions
- Increased student proficiency in English by creating engaging and interactive classroom activities
- Developed a welcoming classroom environment that encouraged cultural exchange between students from diverse backgrounds, fostering mutual understanding and respect among classmates
- Promoted critical thinking to build subject engagement and interaction
- Developed and taught ESL curriculum to improve students' conversational abilities.
ESL TEACHER
Beijing Foreign Studies University
Beijing, China
06.2016 - 06.2017
- Educated students in basics of English grammar and conversational speaking
- Enhanced students' speaking skills through regular practice and focused feedback during conversation sessions
- Created and delivered engaging lesson plans to accommodate different learning styles
- Coached students on English pronunciation and intonation for eloquent conversation
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students
- Developed activities and integrated technology to diversify instruction.
ESL TEACHER
Maple Bear Canadian Global School
Zhengzhou, China
01.2015 - 11.2015
- Completed and submitted report cards for principals signature
- Focused on meeting with parents and clients to provide feedback to students
- Organized class material for the following day
- Monitored student progress closely, adjusting instructional strategies as needed to ensure optimal growth for each individual learner
- Developed engaging lesson materials such as visual aids, handouts, and multimedia presentations to supplement instruction effectively
- Participated in professional development opportunities to stay current on best practices in ESL teaching methodologies
- Collaborated with colleagues to develop cohesive curriculum plans that catered to diverse student populations.
EDUCATIONAL ASSISTANT
Wesley Academy International School
Atlanta, GA
07.2014 - 12.2014
- Utilized infinite campus to input grades; attended staff and professional development
- Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher
- Identified at risk students and reported findings to school counselor
- Provided feedback to staff and principal regarding student progress; attended teacher parent conferences
- Provided support to help students with special needs learn and grow.
OFFICE ADMINISTRATOR
Sentinel Offender Services
Clayton, GA
02.2005 - 01.2013
- Scanned documents: used Sentrak data base to track clients
- Ordered and purchased office supplies from Staples Account
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and administrative tasks
- Reconciled account files and produced monthly reports
- Edited documents to improve accuracy of language, flow, and readability
- Organized, facilitated and participated in community service efforts
- Elevated executive performance through adept calendar management skills that ensured punctual attendance at crucial appointments or engagements
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Masters of Education in School Guidance Counseling -
Cambridge College
01.2014
Bachelors of Arts (BA) in Sociology -
University of Windsor
10.2003
Skills
- Efficient Data Management
- Service Excellence
- Task Management Proficiency
- Cross-cultural communication
- Intake data
- Detail-Oriented Organization
- Interpersonal Communication
- Fluent in English
- Technology Implementation Proficiency
- Effective Written Communication
- Team Engagement Facilitation
- Record Keeping
- Effective Speech Delivery
- Clerical Coordination
- Office Support Services
- Scheduling
- E-Learning Facilitation
- Student Motivation
- Peer Guidance Services
- Academic Support
- Team Collaboration
- Detail-Oriented Planning
- Deadline Adherence
Affiliations
Member of National Society of Leadership and Success
Certification
- TESOL, 2024
- Teaching Literacy, 2024
- Standard First Aid and CPR Class C, 2023
- Early Childhood Educator Level 1 (Alberta), 2021
- TEFL Masters, 2017
- Legal Studies Allison Institute, 2016
- SEN Special Needs, 2016
- Teaching Phonics, 2015
- TESL Teaching English as a Second Language, 2015
- Social Work Studies Allison Institute, 2015
Timeline
ESL INSTRUCTOR (CONTRACTED UNTIL DECEMBER )
Stanford Academy
09.2023 - 12.2023
SUPPLY TEACHER (SUMMER SUPPLY)
YWCA
04.2023 - 08.2023
HYBRID ADMISSIONS ADVISOR
Anderson College
02.2023 - 03.2023
HYBRID CUSTOMER SERVICE REPRESENTATIVE (TEMP ROLE)
Clarion Medical Technologies
09.2021 - 01.2022
EDUCATION ASSISTANT
BrightPath Leap
11.2019 - 12.2019
PART TIME ONLINE STUDENT PURSUING MY DOCTORATE DEGREE
North Central University
01.2019 - 01.2022
EDUCATION ASSISTANT
HattsOff
09.2018 - 04.2019
SUPPLY TEACHER
St.Judes/ Scholars Hall
02.2018 - 06.2018
ELL/ESL TEACHER
Nanjing Middle School
07.2017 - 12.2017
ESL TEACHER
Beijing Foreign Studies University
06.2016 - 06.2017
ESL TEACHER
Maple Bear Canadian Global School
01.2015 - 11.2015
EDUCATIONAL ASSISTANT
Wesley Academy International School
07.2014 - 12.2014
OFFICE ADMINISTRATOR
Sentinel Offender Services
02.2005 - 01.2013
Masters of Education in School Guidance Counseling -
Cambridge College
Bachelors of Arts (BA) in Sociology -
University of Windsor
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