FELIX BAUTISTA
Edmonton,Alberta
Summary
Proficient in aviation services, specializing in ticketing processes and compliance adherence. Effectively coordinated logistics for client interactions, ensuring timely responses and smooth operations while enhancing customer experiences.
Overview
10
10
years of professional experience
Work History
Client Services Associare
Flightcraft Aviation Services
Edmonton, Alberta
06.2022 - Current
- Facilitated smooth onboarding process for new clients and services.
- Ensured compliance with safety regulations in client interactions.
- Assisted clients with aviation service inquiries and scheduling.
- Coordinated luggage handling and tracking for smooth operations.
- Provided information on flight schedules and gate changes.
- Managed ticketing processes using airline reservation systems.
Customer Service Representative
Indigo - Chapters- Coles
04.2018 - 05.2022
- Assisted customers in locating books and products within the store.
- Provided recommendations to customers based on their interests and preferences.
- Collaborated with team members to create engaging promotional displays.
- Supported special events, such as book signings and readings, effectively coordinating logistics.
Accounting Assistant
Baka Communications
01.2016 - 03.2018
- Managed accounts payable and receivable processes efficiently.
- Assisted in reconciling bank statements with company records.
- Maintained accurate filing systems for invoices and receipts.
- Supported auditing processes by organizing necessary documentation.
- Communicated with vendors to resolve billing discrepancies promptly.
Education
Bachelor of Science - Management
Ateneo De Manila University
06-2000
Skills
- Client onboarding
- Aviation services
- Ticketing processes
- Scheduling management
- Compliance adherence
- Customer relationship management
Languages
English
Professional
Filipino
Professional
Timeline
Client Services Associare
Flightcraft Aviation Services
06.2022 - Current
Customer Service Representative
Indigo - Chapters- Coles
04.2018 - 05.2022
Accounting Assistant
Baka Communications
01.2016 - 03.2018
Bachelor of Science - Management
Ateneo De Manila University