TREY WATENE
Courtenay,BC
Summary
Reliable and hardworking professional with ability to work autonomously or in teams to provide exceptional customer service to each guest. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills within a fast-paced customer-focused environment.
Overview
11
11
years of professional experience
Work History
Cafe Lead
Telegraph Cove Resort
Telegraph Cove, British Columbia
05.2025 - 10.2025
- Confidently led and delegated daily operations, ensuring a smooth café workflow and customer satisfaction.
- Managed staff schedules, optimizing coverage for peak service hours.
- Trained new team members on café procedures and customer service standards.
- Completed daily cash counts and balancing of the POS system (Lightspeed).
Bartender/Server
Telegraph Cove Resort
Telegraph Cove, British Columbia
05.2024 - 10.2024
- Provided excellent customer service, addressed guest inquiries, and adhered to allergies and preferences.
- Processed payments accurately and efficiently with POS system.
- Managed inventory levels, ensuring timely restocking of supplies.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Kitchen Line
McDonalds
Whangarei
12.2023 - 04.2024
- Operated grilling and frying stations, and led the assembly line.
- Effectively communicated with both the front and back of house to ensure seamless service.
- Maintained a clean work environment to adhere to health and safety protocols.
Deck Hand
Hokianga Express
Hokianga
01.2015 - 01.2023
- Provided excellent customer service to passengers during boarding and disembarking.
- Maintained a clean deck area through daily sweeping and scrubbing of surfaces.
- Ensured that all required safety protocols were followed while underway.
Unqualified Teacher
Kingdom Kidz Early Childhood Centre
Whangarei
01.2019 - 01.2020
- Provided supervision of children, engaged with children in learning activities, supported care routines.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
Education
DIPLOMA OF DIGITAL MEDIA & DESIGN [LEVEL 6] -
DUNEDIN POLYTECHNIC
Dunedin01.2023
DIPLOMA OF DIGITAL MEDIA & DESIGN [LEVEL 5] -
DUNEDIN POLYTECHNIC
Dunedin01.2022
CERTIFICATE IN DIGITAL MEDIA & DESIGN [LEVEL 4] -
DUNEDIN POLYTECHNIC
Dunedin07-2021
CERTIFICATE IN ART & DESIGN [LEVEL 4] -
DUNEDIN POLYTECHNIC
Dunedin01.2021
References
- Taso Staikos (250-898-3219 / taso@telegraphcoveresort.com) - General Manager at Telegraph Cove Resort
- Lisa Burton (021-272-7731 / Lisa.kingdomkidz@gmail.com) - Owner of Kingdom Kidz Early Childhood Center
Timeline
Cafe Lead
Telegraph Cove Resort
05.2025 - 10.2025
Bartender/Server
Telegraph Cove Resort
05.2024 - 10.2024
Kitchen Line
McDonalds
12.2023 - 04.2024
Unqualified Teacher
Kingdom Kidz Early Childhood Centre
01.2019 - 01.2020
Deck Hand
Hokianga Express
01.2015 - 01.2023
DIPLOMA OF DIGITAL MEDIA & DESIGN [LEVEL 6] -
DUNEDIN POLYTECHNIC
DIPLOMA OF DIGITAL MEDIA & DESIGN [LEVEL 5] -
DUNEDIN POLYTECHNIC
CERTIFICATE IN DIGITAL MEDIA & DESIGN [LEVEL 4] -
DUNEDIN POLYTECHNIC
CERTIFICATE IN ART & DESIGN [LEVEL 4] -
DUNEDIN POLYTECHNIC