Trevor Jenson
Hamilton
Summary
Experienced Business Development Manager swiftly adapts to new situations, company cultures and work processes. Skillful in promoting current sales strategies, leading new company initiatives and handling client relationship through effective management of expectations. Strong proficiency in product and services demonstrations paired with superior customer service and communication abilities.
Overview
18
18
years of professional experience
Work History
Buyer Relations Representative
Aucto.com
01.2025 - Current
- Resolved customer inquiries efficiently through active listening and problem-solving techniques.
- Maintained accurate records of customer interactions using CRM systems to track service performance.
- Implemented process improvements to streamline sales operations.
- Developed strategic sales initiatives to boost revenue growth.
- Analyzed market trends to inform effective sales strategies.
- Coordinated cross-functional efforts to ensure seamless service delivery.
Sales Account Manager
Mercuri Conferencing
01.2013 - 01.2024
- Introduced new A/V product lines like NEAT and cloud conferencing services like StarLeaf to existing client base and expanded market share through new client initiatives
- Captured New Business through effective product demonstrations and persuasive communication skills to overcome objections
- Tailored business presentations based on individual client needs or preferences
- Coordinated regular sales meetings and presented progress reports on prospective, new and long term accounts
- Collaborated with marketing team to create promotional materials for products and services
- Developed pricing strategies for products and services offered and improved sales process by delivering feedback to Executive Management team.
Sales Representative
LaserAge Inc.
01.2011 - 01.2013
- Established new customer accounts through cold calling and networking
- Sustained revenue by bringing in new customers and continuously connecting with established accounts
- Maintained strong relationships with existing customers to ensure repeat business
- Described product to customers to accurately explain details and care of merchandise
- Provided exceptional customer service by addressing inquiries, concerns, or issues promptly
- Attended trade shows and industry events to expand professional network.
Account Manager
104.7 Heart FM
01.2010 - 01.2011
- Managed client accounts to ensure customer satisfaction and retention
- Identified opportunities for upselling and cross-selling services to existing clients
- Converted more than 70% of prospected leads to contracted accounts
- Collaborated with sales team members to create customized solutions for prospective clients
- Coordinated with internal departments, such as promotions and programming, to address client issues effectively.
Traffic Coordinator
Corus Entertainment
01.2007 - 01.2010
- Managed incoming commercial contract and programming of daily commercial log per sales agreements
- Reconciled scheduled commercial logs with aired commercial.
Education
Diploma - Radio Broadcasting and Communications Media
Mohawk College of Applied Arts and Technology
Hamilton, ONDiploma - Ontario Secondary School
Sir Winston Churchill Secondary
Hamilton, ONSkills
- Relationship selling
- Account Management
- Customer Service
- Lead Generation
- Customer Needs Assessment
- Business Development
- Customer Retention
- Sales closing
- Sales Presentations
Timeline
Buyer Relations Representative
Aucto.com
01.2025 - Current
Sales Account Manager
Mercuri Conferencing
01.2013 - 01.2024
Sales Representative
LaserAge Inc.
01.2011 - 01.2013
Account Manager
104.7 Heart FM
01.2010 - 01.2011
Traffic Coordinator
Corus Entertainment
01.2007 - 01.2010
Diploma - Ontario Secondary School
Sir Winston Churchill Secondary
Diploma - Radio Broadcasting and Communications Media
Mohawk College of Applied Arts and Technology
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