Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
Work History
Sales Associate/Interior Decorator/Senior Buyer
Direct Interiors
Brampton, Ontario
07.1993 - 11.2020
Demonstrated product features and benefits for customers' needs.
Processed returns, exchanges, and refunds in accordance with company policies.
Maintained cleanliness of store environment including floors, windows, displays.
Handled customer complaints in a professional manner.
Processed transactions using a point-of-sale system.
Greeted customers and provided exceptional customer service.
Assessed vendor capabilities to determine if they met company standards for reliability, consistency and quality assurance.
Identified areas for improvement in existing processes and implemented solutions accordingly.
Negotiated contracts with vendors for optimal terms and conditions.
Analyzed market trends, pricing and product availability to identify best suppliers for materials.
Coordinated with internal departments to meet customer needs in a timely manner.
Attended trade shows and conferences as needed to stay abreast of industry developments.
Monitored supplier performance to ensure timely delivery of products in accordance with quality standards.
Assisted in the development and implementation of purchasing policies and procedures.
Investigated potential issues or discrepancies related to product delivery or payment.
Maintained accurate records of purchase orders, invoices and shipments.
Provided guidance on purchasing decisions based on industry knowledge and market trends.
Researched new sources for procurement opportunities while maintaining existing vendor relationships.
Maintained awareness of changes in the marketplace affecting prices, availability and quality of goods.
Reviewed supplier quotes, negotiated costs, placed orders and monitored deliveries.
Assessed trends and inventory usage to provide maximum product coverage for different time frames.
Negotiated with selected suppliers to obtain lowest unit cost.
Researched sources of supply and services to maintain flexibility, high quality and competitive pricing.
Maintained supplier relationships to improve lead time, cost and quality.
Participated in supplier calls to define component deliveries, meeting scheduled production dates.
Requested pricing quotes from suppliers to determine best source of supply.
Worked with suppliers to expedite open purchase orders and shipments in-transit.
Organized inventory for multiple locations and diversified product selections.
Resolved discrepancies in invoices and deliveries, ensuring accuracy in billing and inventory.
Developed and maintained strong relationships with key suppliers to ensure reliable supply chains.
Assessed supplier performance based on quality, cost, and delivery metrics, and addressed any issues.
Attended trade shows and industry events to stay informed about new products and market trends.
Sourced new vendors and suppliers to boost product offerings and increase profit margins at each store location.
Tracked product and supply inventories and reported findings to supervisors.
Negotiated pricing for apparel and accessories from vendors to secure optimal pricing and keep costs low.
Networked with potential distributors and customers to reach new markets and expand brand awareness.
Negotiated product prices, discounts and shipping incentives with vendors.
Education
Some College (No Degree) - Business Administration And Management/
Humber College
Toronto, None
Skills
Meeting deadlines
Display setup
Multi-tasking strength
Sales expertise
Customer service
Store opening and closing
Sales goals attainment
Price quote preparation
Customer needs assessment
Sales trends
Relationship building
Sales development
Point of sale operation
Outgoing personality
Contact follow-up
Listening skills
Goal tracking
Excellent people skills
Relationship selling
Time management
Friendly and outgoing
Timeline
Sales Associate/Interior Decorator/Senior Buyer
Direct Interiors
07.1993 - 11.2020
Some College (No Degree) - Business Administration And Management/