Travis Drake
Fort Mcmurray,Alberta
Summary
A conscientious and sincere individual with excellent communication skills. Strong organizational and decision making abilities. Works well in both individual and group settings. Able to approach new challenges with confidence Customer-oriented sales professional with 12 years of experience building relationships, cultivating partnerships and growing market share. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
13
13
years of professional experience
Work History
General Line Sales Representative
Finning Canada
Fort Mcmurray, AB
03.2014 - Current
- Utilized CRM software tools to track progress of each sale cycle stage.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Researched competitors' products, prices, and sales techniques.
- Reviewed monthly performance against targets set by management team.
- Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
- Demonstrated product features to align with customer needs.
- Created successful strategies to develop and expand customer sales.
- Recommended changes in products and services based on customer feedback.
- Created detailed reports on daily, weekly, and monthly sales activity.
GENERAL CONSTRUCTION SALES REPRESENTATIVE
Finning Canada
Fort McMurray, Canada
07.2011 - 03.2014
- Generated new sales leads through cold calling and networking activities.
- Developed key customer relationships to increase sales.
- Organized client visits, presentations, product demonstrations and trade shows.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Expand the market share of Caterpillar’s full line of construction equipment
- Collaborated with other departments such as marketing, finance, logistics.
- Demonstrated product features to align with customer needs.
- Fostered relationships with customers to expand customer base and retain business.
- Reviewed monthly performance against targets set by management team.
- Utilized CRM software tools to track progress of each sale cycle stage.
- Presented products and services to prospective and existing customers to meet client needs.
- Analyzed customer feedback to improve products and services.
- Recommended changes in products and services based on customer feedback.
Education
Some College (No Degree) - Air Traffic Control
Air Traffic Controlling
Cornwall, ONSkills
- Sales Development
- Business Development
- Process Improvement
- Account Management
- Sales Forecasting
- Account Development
- Interpersonal Communication Skills
- Sales Strategy Development
- Performance Tracking
- Relationship Building
- CRM Proficiency
- Product and Service Sales
- Customer Relationship Building
- Complex Problem-Solving
- Strategic Planning
- Sales Expertise
Training Seminars
- Caterpillar University – Caterpillar Online Training
- Finning/Cat HEX 101 - Excavator Training – Kamloops
- Skidsteer/Telehandler Operator Certificate Training – Keyano College Fort McMurray
- Caterpillar Product Line Training – North Carolina based Skidsteer/Wheel Loader Factory
- Finning Onboarding – To understand Finning Sales System and selling the Finning “House”
- Sitech – Finning Technology Simenar - Fort McMurray
References
- John Wood, PSSM FInning Canada, Grand Prairie, AB 587-297-7882
- Mike Friederici, Industry Manager, Calgary, AB 587-582-2559
- Craig Curran-Morton, Director Customer Experience, Edmonton, AB 780-719-0618
References
References available upon request.
Timeline
General Line Sales Representative
Finning Canada
03.2014 - Current
GENERAL CONSTRUCTION SALES REPRESENTATIVE
Finning Canada
07.2011 - 03.2014
Some College (No Degree) - Air Traffic Control
Air Traffic Controlling
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