Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tram Truong

Surrey,BC

Summary

Enthusiastic Esthetician ready to contribute to team success through hard work, attention to detail and excellent organizational skills. Experience includes skin care facials, skin analysis, waxing, body treatments and product knowledge. Certified in microdermabrasion, chemical peels, LED, IPL, Laser and Radio Frequency. With an additional 7 years of experience as nail technician, I have gained in-depth knowledge of the beauty industry. I am an accomplished customer representative and detail - oriented lead hand and thrive in a fast past environment. I am a goal-oriented professional motivated to learn, grow and excel in the beauty industry.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Receptionist

Stanley Nails Spa
Delta, BC
06.2023 - Current
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Reduced incoming call response time by implementing effective call routing system.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Assisted in onboarding of new employees by preparing orientation materials and providing guidance on company policies.

Student Esthetician

Blanche Macdonald Centre - Uptown Campus
Vancouver, BC
03.2023 - 03.2024
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Performed body treatments, including waxing, body wrap application, LED light therapy
  • Discussed procedures and treatment options with clients.
  • Performed special anti-oxidant, acne and microdermabrasion facial services.
  • Informed guests of appropriate products available to increase retail sales.
  • Performed consultations for patients before scheduling treatments.
  • Designed post-treatment at-home care products.

Nail Technician

TD Nails Salon
Surrey, BC
09.2015 - 05.2023
  • Performed high-quality manicures, pedicures, and nail enhancements for diverse clientele.
  • Established strong client relationships through exceptional customer service and communication skills.
  • Ensured clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Educated clients on proper nail care maintenance, helping them extend life of their treatments between appointments.
  • Collaborated with other salon staff members to create positive work environment and seamless customer experiences.

Education

Licenced - Global Esthetics

Blanche MacDonald Centre
555 West Vancouver BC V5Z 3X7
03.2024

General Business Diploma -

Douglas College
700 Royal Ave New Westminster BC V3M 5Z5
05.2021

Skills

  • Manicures and Pedicures
  • Microdermabrasion
  • Chemical Peels
  • Laser and IPL
  • LED Light Therapy
  • Radio Frequency
  • Waxing
  • Massage and body treatment
  • Spa Operations/ Sanitation/ Leadership Skills
  • Customer Service Expertise
  • Inventory Management
  • Data Entry and Documentation Processing
  • Relationship building and management

Certification

  • Diploma in Global Esthetics - 2024
  • Certified in Microdermabrasion, LED, IPL, Laser and Radio Frequency - 2024
  • Certifies Dermalogica Specialist - 2024
  • Diploma in General Business - 2021

Timeline

Receptionist

Stanley Nails Spa
06.2023 - Current

Student Esthetician

Blanche Macdonald Centre - Uptown Campus
03.2023 - 03.2024

Nail Technician

TD Nails Salon
09.2015 - 05.2023

Licenced - Global Esthetics

Blanche MacDonald Centre

General Business Diploma -

Douglas College

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Tram Truong