Shelja Jayachandran
Mississauga,ON
Summary
Proven Receptionist at Nails For You, adept in customer relations and acrylic nail applications, significantly enhanced client satisfaction and salon sales through innovative service introductions and meticulous sanitation practices. Excelled in creating memorable experiences, showcasing expertise in nail art techniques and client engagement.
Overview
2
2
years of professional experience
Work History
Receptionist
Nails For You
Mississauga, Ontario
01.2023 - Current
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Organized promotional materials for display in the salon area.
- Followed up with clients post-service to ensure satisfaction levels were met.
- Improved treatment results and customer satisfaction by carefully examining clients' hands and completing pre-treatments.
- Cleaned and sanitized tools and work station in adherence with safety requirements.
- Introduced signature services, acrylics and gel tips to increase overall sales.
- Restocked supplies such as lotions, polishes, files, buffers and other implements.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Diploma in Nail Technician -
Glow College
Brampton, ON01-2025
Post Graduate Diploma - Business Administration
Algonquin College
Ottawa06-2019
Skills
- Customer and client relations
- Manicures and Pedicures
- Acrylic nails
- Sanitation procedures
- Shellac application
- Polish application
- Nail art techniques
- Seasonal design trends
- Nail extensions
- UV light gel application
- UV gel enhancements
- Appointment scheduling
- Dip powder systems
Languages
English
Full Professional
Timeline
Receptionist
Nails For You
01.2023 - Current
Diploma in Nail Technician -
Glow College
Post Graduate Diploma - Business Administration
Algonquin College
Similar Profiles
Quoc Khang PhamQuoc Khang Pham
Receptionist at Nails For YouReceptionist at Nails For You
Danhong ZhouDanhong Zhou
Nail Artist at Nails For YouNail Artist at Nails For You
Tran JessicaTran Jessica
Nail Technician at Nails For YouNail Technician at Nails For You