Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tram Le Hong

HOCHIMINH,VIETNAM

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. The multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

19
19
years of professional experience

Work History

Sales Manager

Dai Phu Hung Production And Trade Limited Liabilit
01.2013 - Current
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Built long-lasting client relationships through excellent customer service and consistent follow-ups.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Created compelling presentations that highlighted product features/benefits to potential clients while addressing their pain points directly.
  • Coached and counselled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Recruited and hired top-level talent to add value and expertise to the sales department.
  • Increase company sales at the end of the year 2014 by 20%, 2018 by 25%, 2021 by 30%, 2023 by 33%.
  • Managed accounts to retain existing relationships and grow share of business.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.

Sales Assistant

Dai Phu Hung Production And Trade Limited Liabilit
06.2011 - 01.2013
  • Enhanced Scaler performance by optimizing algorithms and implementing efficient data structures.
  • Participated in code reviews to maintain high-quality software development practices across team.
  • Identified bottlenecks in existing systems and implemented targeted improvements for enhanced performance.
  • Estimated and deducted volume of waste wood from total volume to record volume by grade in tally books.

Production Assistant

Dai Phu Hung Production And Trade Limited Liabilit
03.2008 - 01.2011
  • Assisted in producing high-quality products by adhering to strict manufacturing standards and protocols.
  • Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
  • Developed positive relationships with vendors and suppliers, optimizing collaboration and quality of materials received.
  • Supported current production needs by moving items between equipment, conveyors, and staging areas.
  • Increase quantity of product by 10% in every three months.

Salesperson

Dai Phu Hung Production And Trade Limited Liabilit
01.2005 - 03.2008
  • Spearheaded initiatives to improve internal communication within sales team, fostering collaboration and sharing best practices.
  • Increased sales and customer satisfaction through personalized servicing.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Managed over 25-30 customer calls per day.

Education

Bachelor in Tourism And Hospitality - Tourism And Hospitality

HUFLICT UNIVERSITY
HCM, VIETNAM
12.2005

Skills

  • Closing Techniques
  • Relationship Building
  • Sales process
  • Organizational Skills
  • Team Recruiting and Onboarding
  • Account Management
  • Sales Targeting
  • Customer Complaint Resolution

Languages

Vietnamese
Native or Bilingual
Chinese (Mandarin)
Professional Working
English
Limited Working

Timeline

Sales Manager

Dai Phu Hung Production And Trade Limited Liabilit
01.2013 - Current

Sales Assistant

Dai Phu Hung Production And Trade Limited Liabilit
06.2011 - 01.2013

Production Assistant

Dai Phu Hung Production And Trade Limited Liabilit
03.2008 - 01.2011

Salesperson

Dai Phu Hung Production And Trade Limited Liabilit
01.2005 - 03.2008

Bachelor in Tourism And Hospitality - Tourism And Hospitality

HUFLICT UNIVERSITY
Tram Le Hong