Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Mark Abou Eid

Montreal,QC

Summary

Results-driven Sales Manager with proven success in leading sales teams to achieve targets and expand market reach. Skilled in developing effective sales strategies, fostering client relationships, and identifying new business opportunities. Demonstrated ability to improve team performance through coaching and motivational techniques. Consistently enhanced revenue growth by implementing innovative sales tactics and optimizing operational processes.

Overview

2
2
years of professional experience

Work History

Sales Manager

Bell
Montreal, QC
01.2024 - 02.2025
  • Resolved customer complaints regarding sales and service.
  • Supported sales team members to drive growth and development.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Performed sales consultations and educated clients on products and services.
  • Participated in negotiations with vendors regarding product purchases or contracts.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Assisted customers in selecting appropriate products or services for their needs.
  • Prepared and delivered appropriate presentations on products and services.
  • Negotiated deals and handled complaints or objections.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.
  • Provided personalized service to build relationships with customers.

Salesperson

JDS Media
Montreal, QC
03.2023 - 12.2023
  • Negotiated deals and handled complaints or objections.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Resolved customer complaints promptly and efficiently.
  • Generated new business opportunities through cold calling campaigns.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked effectively in team environments to make the workplace more productive.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Bachelors of Marketing -

Concordia University
Montreal, None
05-2027

Baccalaureate -

Lebanease Evangelical School For Boys And Girls
Lebanon
06-2022

Skills

  • Door-to-door salesSales team training
  • Closing techniques
  • Objection handling
  • Sales operation
  • Sales presentation
  • Compelling sales proposal writer
  • Pipeline management
  • Sales closing techniques
  • Sales processes
  • Excellent communication skills
  • Salesforce
  • Cold calling
  • Sales operations
  • Persuasive negotiations
  • Bilingual in [French, English, Arabic]
  • Relationship building
  • Goals and performance
  • Positive and upbeat
  • Motivational skills
  • B to B sales
  • Goal setting
  • Sales presentations
  • Customer journey mapping
  • Sales coaching
  • Market research, forecasting, and analysis
  • CRM software
  • Client relationship management
  • Sales and marketing strategies
  • Upselling and cross selling
  • Prospecting skills
  • Customer relationship building
  • Lead generation

Accomplishments

  • I was awarded the top performer at Bell 5 months in a row, and most of the time i would be the top performer

Languages

English
Native/ Bilingual
French
Professional
Arabic
Native/ Bilingual

Timeline

Sales Manager

Bell
01.2024 - 02.2025

Salesperson

JDS Media
03.2023 - 12.2023

Bachelors of Marketing -

Concordia University

Baccalaureate -

Lebanease Evangelical School For Boys And Girls

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Mark Abou Eid