TRACY TRAN
Edmonton,Canada
Summary
A second-year fashion-forward and highly organized International Business major student with experience in sales principles, customer service and creativity. I am passionate about applying my knowledge and experiences to real-world challenges and continuously seeking opportunities to enhance my skills.
Overview
2
2
years of professional experience
Work History
Server
Volcano Japanese & Vietnamese Restaurant
07.2022 - 02.2024
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Provided excellent customer service, and addressed customer inquiries to ensure a memorable dining experience.
- Developed upselling skills by promoting daily specials and increasing sales for high-margin menu items.
- Organized and restocked service areas, keeping the work environment clean and efficient during busy shifts.
Online Reseller
Self-employeed
04.2023 - 11.2023
- Enhanced product descriptions with well-researched content and visually appealing photos, capturing buyer attention and improving conversion rates.
- Successfully managed ticket sales for concerts, events, and shows, utilizing promotions.
- Developed market analysis skills by tracking demand and setting competitive prices based on event popularity and ticket availability.
- Built strong negotiation skills, resulting in optimized profit margins and repeat clientele.
Education
Bachelor of Commerce - International Business
University of Alberta
Edmonton07-2027
Skills
- Interpersonal skills
- Creativity
- Communication
- Teamwork
Career Goals
- In the short term, I aim to gain hands-on experience in retail operations and inventory management through internships or entry-level positions.
- My long-term goal is to become a supply chain manager, where I can oversee multi-national projects, streamline supply chains, and contribute to sustainable practices across borders.
Languages
Vietnamese
English
Chinese (Mandarin)
Timeline
Online Reseller
Self-employeed
04.2023 - 11.2023
Server
Volcano Japanese & Vietnamese Restaurant
07.2022 - 02.2024
Bachelor of Commerce - International Business
University of Alberta
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