JOSE VINCENT TORRES
Carson
Summary
Dedicated hospitality professional with a strong background in delivering exceptional customer service. Expertise in multitasking, addressing inquiries, and maintaining an organized workspace. Committed to teamwork and adaptability in fast-paced environments, consistently meeting diverse needs.
Overview
11
11
years of professional experience
Work History
SERVER
BAEKJONG KOREAN BBQ
08.2022 - Current
- Handled multiple tables during peak hours, maintaining composure, precision, and high service standards.
- Took orders and coordinated with kitchen staff to deliver seamless, enjoyable dining experiences.
- Recognized for exceptional communication skills, teamwork, and the ability to upsell menu items to maximize revenue.
- Guided guests through unique dining experiences, ensuring excellent service and satisfaction.
SERVER
KO RYO JUNG KOREAN BBQ
03.2022 - 08.2022
- Guided guests in order selection by highlighting menu items and specials, enhancing their dining experience.
- Coordinate with kitchen staff to ensure timely and accurate order preparation. Regularly follow-up with guest tables and promptly fulfill additional requests.
- Respond to inquiries regarding meal preparation and service. Upsell appetizers, specialty beverages, and desserts to increase guest check averages.
- Supported colleagues during rush periods to strengthen teamwork and deliver exceptional service to guests.
CAREGIVER
GOLDEN DAYS
09.2018 - 01.2020
- Measured and recorded patient's blood pressure and temperature daily, ensuring adherence to medication schedule for optimal health management.
- Maintained clean and organized living environment through regular cleaning tasks and prepared nutritious meals for patient.
- Provided emotional support through companionship and engagement, facilitating patient's well-being by performing errands like grocery shopping and accompanying to medical appointments.
LABORATORY COURIER
ASSET LABORATORIES
10.2017 - 09.2018
- Assisted with loading, unloading, analyzing, packing, and transporting samples in proper containers between California and Nevada clients.
- Supported inventory control, labeling, shipping, and receiving of samples; performed routine maintenance inspections on delivery vehicle.
- Ensured safe, timely arrivals for customers, enhancing overall satisfaction. Safe navigation through LA, Southbay and OC counties.
- Properly follow navigational directions from GPS and from the preferences of customers.
SERVER/HOST
GOLDILOCKS
03.2016 - 11.2016
- Guided guests in order selection by highlighting menu items and specials to enhance dining experience.
- Assist guests in order selection by promoting specific menu items and specials.
- Coordinate with kitchen staff to ensure timely and accurate order preparation. Regularly follow-up with guest tables and promptly fulfill additional requests.
- Supported colleagues during rush periods to ensure seamless service and maintain high guest satisfaction.
SERVER
HOST MAX'S RESTAURANT
02.2015 - 03.2016
- Guided guests in order selection by promoting specific menu items and specials to enhance dining experience.
- Up-sell appetizers, specialty beverages, and desserts to increase guest check averages.
- Coordinated with kitchen staff for timely, accurate order preparation and actively followed up with guest tables to promptly fulfill additional requests.
- Addressed inquiries regarding meal preparation and service to ensure guest satisfaction.
Education
Highschool Diploma -
Carson High School
Carson, CA01-2014
Skills
- Point of sale
- Customer service
- Time Management
- Multitasking
- Attention to detail
- Interpersonal skills
- Interpersonal skills
- Effective communication
- Analytical skills
- Effective communication
Languages
Tagalog
Native or Bilingual
Timeline
SERVER
BAEKJONG KOREAN BBQ
08.2022 - Current
SERVER
KO RYO JUNG KOREAN BBQ
03.2022 - 08.2022
CAREGIVER
GOLDEN DAYS
09.2018 - 01.2020
LABORATORY COURIER
ASSET LABORATORIES
10.2017 - 09.2018
SERVER/HOST
GOLDILOCKS
03.2016 - 11.2016
SERVER
HOST MAX'S RESTAURANT
02.2015 - 03.2016
Highschool Diploma -
Carson High School