Tracy Pottle
Spread Eagle,NL
Summary
Experienced and dependable, with a proven track record of efficiently completing tasks in various settings. I am a personal support worker also skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
20
20
years of professional experience
Work History
Homecare Worker
Coombs Compassionate Homecare
Bay Roberts, NL
04.2022 - 11.2023
- Provided companionship and emotional support to elderly clients.
- Assisted with activities of daily living, including bathing, dressing, grooming, toileting, transferring and ambulation.
- Performed light housekeeping tasks such as laundry, vacuuming and dusting.
- Prompted clients to take medications as prescribed by their doctor.
- Maintained accurate records regarding services provided, changes in client condition or family concerns.
Homecare Worker
Reid's Circle of Care
Dildo, NL
10.2019 - 04.2021
- Supported bathing, dressing and personal care needs.
- Provided companionship and emotional support to elderly clients.
- Performed light housekeeping tasks such as laundry, vacuuming and dusting.
- Maintained accurate records regarding services provided, changes in client condition or family concerns.
Data Entry/Inventory/Audit/Customer Service
Joe Tires Automotive
Mississauga, Canada
01.2015 - 01.2019
- Analyzed existing processes for improvement opportunities.
- Maintained customer records and updated them as necessary.
- Ordered stock and priced and shelved incoming goods.
Assembly Line Worker
Cable Connectors
Rexdale, Canada
01.2013 - 01.2015
- Assembled components of a variety of products, adhering to production specifications.
- Ensured work areas were kept clean and organized at all times.
- Packed finished products and prepared for shipment.
- Operated machinery, forklifts and other heavy equipment.
Assembly Line Worker of auto parts
Oakgroup Automotive
Mississauga, Canada
01.2010 - 01.2013
- Operated machinery such as drills, saws and presses to assemble parts.
- Ensured work areas were kept clean and organized at all times.
- Provided training and guidance to new employees on proper assembly techniques.
Purchasing Coordinator
K2 Corporation of Canada
Etobicoke, Canada
01.2006 - 01.2010
- Processed purchase orders, verified accuracy, tracked deliveries, and resolved discrepancies.
- Monitored inventory levels to ensure sufficient stock availability.
- Maintained accurate records of purchased items including costs, delivery dates, and quantity available.
- Collaborated with other departments such as accounting and logistics to streamline operations.
Customer Service
Rogers Wireless
Toronto, Canada
01.2004 - 01.2006
- Answered customer inquiries over the phone and through email.
- Provided customers with product information and resolved their issues in a timely manner.
- Resolved customer complaints regarding services or products in a professional manner.
- Explained benefits and advantages of different product and service offerings to customers.
Education
Online Certification -
ARISE UNIVERSITY
12.2004
Business Studies -
FUTURES BUSINESS COLLEGE
Mississauga, ON12.1995
High School Diploma -
NORTH PARK SECONDARY SCHOOL
12.1993
Skills
- Customer Engagement
- Data Entry and Recording
- Inventory
- Restocking Inventory
- Warehouse auditing
- Monthly audits
- Database updates
Timeline
Homecare Worker
Coombs Compassionate Homecare
04.2022 - 11.2023
Homecare Worker
Reid's Circle of Care
10.2019 - 04.2021
Data Entry/Inventory/Audit/Customer Service
Joe Tires Automotive
01.2015 - 01.2019
Assembly Line Worker
Cable Connectors
01.2013 - 01.2015
Assembly Line Worker of auto parts
Oakgroup Automotive
01.2010 - 01.2013
Purchasing Coordinator
K2 Corporation of Canada
01.2006 - 01.2010
Customer Service
Rogers Wireless
01.2004 - 01.2006
Online Certification -
ARISE UNIVERSITY
Business Studies -
FUTURES BUSINESS COLLEGE
High School Diploma -
NORTH PARK SECONDARY SCHOOL
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