Tracy Kent
Sherwood Park
Summary
Dynamic professional with a proven track record at Greenland Garden Center, excelling in exceptional customer service and effective communication. Skilled in data entry and record keeping, I successfully coordinated events and supported diverse teams, ensuring positive experiences and fostering collaboration. Reliable and self-sufficient, I thrive in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Office Assistant
Greenland Garden Center
09.2021 - Current
- Manage high volume of incoming calls and customer inquiries, ensuring prompt and courteous service.
- Process customer orders and schedule deliveries, collaborating with internal teams and ensure prompt and accurate service.
- Help coordinate and execute special events from planning through completion. Managing logistics, vendor relations and on-site operations to ensure positive attendee experience.
- Perform data entry, assist with document preparation and maintain accurate records.
- Provide support to multiple departments.
Education Assistant
Elk Island Public Schools
09.2005 - 09.2021
- Provided individualized support for students, addressing their unique academic needs and helping them reach their full potential.
- Monitored student classroom and outdoors activities to promote student safety.
- Supported teachers in maintaining a safe learning environment by monitoring student behavior during class transitions and extracurricular activities.
- Engaged students in learning through effective classroom management techniques that promoted active participation and collaboration.
Education
Residential Interior Design -
University of Alberta Extension
Edmonton, AB11-2016
Teacher Assistant Certificate -
Lakeland College
Sherwood Park, AB06-2007
Skills
- Exceptional customer service
- Data Entry and record keeping
- Multitasking and prioritization
- Positive attitude
- Communication and teamwork
- Reliable and self sufficient
- Time management
- Microsoft Office Suite (Word, Excel, Publisher, Outlook)
Timeline
Office Assistant
Greenland Garden Center
09.2021 - Current
Education Assistant
Elk Island Public Schools
09.2005 - 09.2021
Residential Interior Design -
University of Alberta Extension
Teacher Assistant Certificate -
Lakeland College
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