Jorge De Anda
El Monte
Summary
Enhanced skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting. Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement. Pursuing part-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
years of professional experience
Work History
Office Assistant
J&D Iron Works
01.2023 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Automotive Technician
Reliable Smog Test
01.2022 - 07.2022
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Assisted in rebuilding, replacing and repairing vehicle parts such as engines, brakes, transmission lines, and electrical assemblies.
- Actively participated in continuous improvement initiatives, looking for ways to optimize shop procedures and workflow for better efficiency.
- Maximized productivity by efficiently managing assigned tasks, prioritizing based on urgency and complexity of each job.
- Enhanced customer satisfaction by providing timely and accurate automotive maintenance services.
- Advised customers on general vehicle condition, work performed and suggested future repairs.
- Built trust among clients by consistently delivering high-quality repair work that met their expectations for safety, performance, and reliability improvements.
Education
No Degree - History
Mount San Antonio College
Walnut, CA04-2026
High School Diploma -
Arcadia High School
Arcadia, CA06-2019
Skills
- Customer service
- Positive attitude
- Time management
- Teamwork and collaboration
- Professional demeanor
- Multi-tasking strength
- Excellent people skills
- Exceptional customer service
- Money handling
- Flexible schedule
- Store opening and closing
Timeline
Office Assistant
J&D Iron Works
01.2023 - Current
Automotive Technician
Reliable Smog Test
01.2022 - 07.2022
No Degree - History
Mount San Antonio College
High School Diploma -
Arcadia High School
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