Traci O'Connell
Grande Prairie
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Recreation and Community Manager
Town Of Spirit River
04.2022 - Current
- Empowered workers to independently handle common issues and maintain strict safety standards.
- Trained and orientated new staff members.
- Managing communications within the community efficiently.
- Planned and executed promotional activities to drive community engagement.
- Worked with a variety of staff to complete timely repairs and enhancements.
- Managed administrative events planning, event booking and event promotions.
- Coordinated staff volunteers to supervise events and facilitate scheduled activities.
- Managed social media channels
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Optimized facility usage by coordinating the scheduling of various sports leagues, tournaments, and special events.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Trained new employees on towns policies and procedures, contributing to a team atmosphere and improved overall performance.
Head Life Guard and Swim Instructor
Town Of Spirit River
04.2022 - Current
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Performed pool tests, recorded results and adjusted chemical levels to reach appropriate measurements.
- Recruited hired, and trained high-quality lifeguards to maintain a safe swimming environment for all patrons.
- Collaborated with local schools to provide swim lessons for children, promoting water safety awareness in the community.
- Implemented scheduling for staff members, increasing efficiency and reducing conflicts.
Co-Chair Health and Safety
Town of Beaverlodge
01.2017 - 08.2021
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Orientations to new employees, contractors and volunteers
- Reported and investigated all near misses and incidents
- Held regular health and safety meetings for department communications
- Conducted inspections on different facilities
- Maintained energy and enthusiasm in fast-paced environment.
Head Life Guard/Head Swim Instructor
Town of Beaverlodge
04.2012 - 08.2021
- Prepared equipment before each class class and stored items promptly after classes.
- Taught daily swim instruction to students varying in ages and skill levels.
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Taught five-program components for personal safety, water orientation and stroke development, water sports and games, rescue and personal growth.
- Adhered to social distancing protocols and wore mask or face shield.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Collaborated with team members for seamless coordination, ensuring comprehensive coverage of all assigned areas.
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Provided exceptional customer service by addressing visitor questions or concerns in a friendly and professional manner.
- Assisted in training new guards on company procedures, site-specific protocols, and effective security practi
HSE Advisor
Enseco Energy Services
03.2007 - 05.2011
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked flexible hours; night, weekend, and holiday shifts.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
- New employee drug and alcohol testing
- New employee orientation and training to maximize safety
Education
Some College (No Degree) - Office Administration
MayFair Business College
High School Diploma -
Beaverlodge Regional High School
06.1997
Skills
- Health and safety understanding
- Administrative Support
- Motivational and Dynamic
- Communication and Interpersonal Connection
- Customer Service
- Good Telephone Etiquette
- Organization and Time Management
- Teamwork and Collaboration
- Multitasking Abilities & Time Management
- Staff training
Certification
Standard First Aid & CPR and AED January 2023
WSI-T
LSI 2022
Aquafit Instructor
Aquatic Management -2019
National LifeGuard NL- February 2023
Pool Operator Level 1-November 2023
Timeline
Recreation and Community Manager
Town Of Spirit River
04.2022 - Current
Head Life Guard and Swim Instructor
Town Of Spirit River
04.2022 - Current
Co-Chair Health and Safety
Town of Beaverlodge
01.2017 - 08.2021
Head Life Guard/Head Swim Instructor
Town of Beaverlodge
04.2012 - 08.2021
HSE Advisor
Enseco Energy Services
03.2007 - 05.2011
High School Diploma -
Beaverlodge Regional High School
Standard First Aid & CPR and AED January 2023
WSI-T
LSI 2022
Aquafit Instructor
Aquatic Management -2019
National LifeGuard NL- February 2023
Pool Operator Level 1-November 2023
Some College (No Degree) - Office Administration
MayFair Business College
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