Michael Wilson
Recreation
North Vancouver,BC
Summary
Dedicated recreation professional with a proven track record of achieving company goals through consistent and organized practices. Thrives under pressure and excels at adapting to new situations and challenges to enhance the organizational brand. Detail-oriented with 20 years of experience in sustaining activity programs that exemplify high character standards, performance, and participation. Demonstrates strong leadership skills in coordinating activities and events to ensure maximum participation. Exceptional communication and relationship-building abilities. Multi-talented fitness leader with a successful history of helping individuals from diverse backgrounds improve their health, fitness, and overall well-being. Well-versed in healthy eating, exercise programs, and promoting good lifestyle choices.
Overview
22
22
years of professional experience
Work History
Recreation Program Manager
Tsleil-Waututh Nation
02.2019 - Current
- Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services
- Participated in team-building activities to enhance working relationships
- Adhered to social distancing protocols and wore mask or face shield
- Prepared a variety of different written communications, reports and documents to ensure smooth operations
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
- Managed timesheets for recreation attendants, instructors and coaches to provide prompt payment
- Interviewed, trained and supervised part-time and seasonal personnel to perform job functions
- Planned and evaluated recreation and athletic programs with recreation director to support community
- Coordinated staff volunteers to supervise events and facilitate scheduled activities
- Planned, promoted and executed more than 10 events each year.
- Streamlined registration processes for participants, improving efficiency and reducing wait times during peak periods.
- Managed staff scheduling for efficient operation of recreation facilities, ensuring optimal coverage during peak hours.
- Monitored program evaluations continuously, identifying areas for improvement and implementing changes as needed to increase participant satisfaction levels.
- Leveraged social media platforms effectively to enhance visibility of recreational programs, attracting new participants from the surrounding areas.
- Developed marketing materials to promote program offerings, attracting new participants and increasing overall awareness.
- Coordinated special events, promoting community engagement and boosting attendance numbers.
- Organized volunteer recruitment efforts to supplement staffing needs during peak seasons or special events.
- Enhanced participant satisfaction by developing and implementing diverse recreational programs.
Grounds & Facilities Manager
Tsleil-Waututh Nation
01.2012 - 01.2019
- Evaluated facility operations and personnel for safety and health regulations compliance
- Led facility management staff and consultants in producing business plan that focused on facility operations
- Tracked and documented operational and financial records to perform analysis of performance and costs
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services
- Conducted inspections of facility grounds, external structure, systems, and equipment
- Maintained facility grounds, equipment and safety compliance
- Ordered, maintained and distributed supplies and inventory
- Set and enforced departmental budgets, goals and deadlines
- Maintained lost and found and unclaimed property, disposing and donating items unclaimed for long periods
- Developed and oversaw budgets for facilities and worked within cost restraints
- Delegated daily tasks to landscapers and contracted workers to meet schedule demands and obtain top-quality results.
- Responded to building emergencies and managed repairs.
- Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
- Supervised staff of 10 in day-to-day activities.
Breakfast Club Coordinator
Tsleil-Waututh Nation
01.2005 - 01.2018
- Hired and trained new employees, demonstrating best methods for serving clients
- Identified issues, analyzed information and provided solutions to problems
- Carried out day-day-day duties accurately and efficiently
- Resolved problems, improved operations and provided exceptional service
- Developed team communications and information for meetings
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines
- Purchased food and cultivated strong vendor relationships
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment
- Increased kitchen efficiency 70% by streamlining processes, reducing waste and mentoring team members on proper procedures.
- Facilitated collaboration between different departments within the organization to foster a cohesive working environment conducive to delivering successful events.
- Continuously updated knowledge on industry trends to keep the club''s offerings fresh and relevant for its members.
- Optimized scheduling processes for efficient use of available facilities and resources during event planning phases.
- Collaborated with other club coordinators for resource sharing, improving overall club performance.
Summer Day Camp Coordinator
Tsleil-Waututh Nation
01.2003 - 01.2015
- Planned weekly camp program schedules for sports, field trips and arts and crafts activities
- Staff earned First Aid, CPR and Conflict Resolution certifications with emphasis on children's treatment protocols
- Trained staff in proper implementation of program systems, familiarizing with camp traditions and verifying basic knowledge of activities
- Collaborated with HR on hiring and onboarding staff, managing onboarding documents and payroll oversight
- Communicated with parents, staff and teachers regarding children or program issues
- Developed and directed programs suitable for children between ages of 5 and 12
- Hired, disciplined and managed 8 camp staff members
- Coached and mentored camp counselors and instructors in effective strategies for relating to students and teaching important life skills.
- Oversaw the planning and execution of special events, such as talent shows or family nights, to further engage campers and their families.
- Optimized daily operations by effectively managing staff schedules, activity rotations, and resource allocation.
- Facilitated team-building exercises among staff members for improved collaboration when planning summer camp activities.
- Established a successful volunteer program to enhance staffing resources while providing valuable experience for volunteers.
Program Manager
Tsleil-Waututh Nation
11.2002 - 01.2012
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments
- Gathered and organized printed materials required for program participation
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones
- Prepared monthly reports on trends for upper management
- Designed program implementation and maintenance plan
- Motivated and directed approximately 10 staff to align operations with organizational mission using appropriate training initiatives and presentations
- Developed and organized routine and special programming by factoring in slot timing, demographics and other important parameters
- Organized and managed program development from conception through successful execution
- Assessed performance and scheduled cost control while maintaining contractual and internal performance requirements.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
Education
Certificate - Personal Training Certification
Hilltop Academy
New Westminster, BC05.2012
Recreation Leadership Diploma - Recreation Leadership
Langara College
Vancouver, BC05.2023
Skills
- Fitness instruction
- Health and wellness
- Exercise program design
- First Aid and CPR
- Activity Planning
- Schedule Management
- Community Relations
- Understanding of budgeting
- Staff Scheduling
- Organizational skills
- Event planning experience
- Recreational activities
- Partnership Building
- Emergency Preparedness
- Facility Management
- Adaptive Programming
- Special Event Planning
- Supply Inventory
- Group Coordination
- Accessibility Planning
- Purchasing
- Activity Scheduling
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Effective Communication
- Professionalism
- Written Communication
- Cultural Sensitivity
- Equipment management
- Adaptability
- Continuous Improvement
- Time management abilities
- Safety Monitoring
- Interpersonal Communication
Timeline
Recreation Program Manager
Tsleil-Waututh Nation
02.2019 - Current
Grounds & Facilities Manager
Tsleil-Waututh Nation
01.2012 - 01.2019
Breakfast Club Coordinator
Tsleil-Waututh Nation
01.2005 - 01.2018
Summer Day Camp Coordinator
Tsleil-Waututh Nation
01.2003 - 01.2015
Program Manager
Tsleil-Waututh Nation
11.2002 - 01.2012
Certificate - Personal Training Certification
Hilltop Academy
Recreation Leadership Diploma - Recreation Leadership
Langara College
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