Tracey Zilkie

• Managed daily operations of business, including hiring and training staff.
• Program development & implementation for both on ice and off ice sessions
• Analyzed market trends to identify new business opportunities.
• Organized events such as development sessions, and accessible programs for under privileged families.
• Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
• Developed and implemented successful development strategies to meet athlete goals.
• Delegated work to staff, setting priorities and goals.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various training tactics and important developmental milestones for athletes.

• Contributed innovative ideas and solutions to enhance family performance and outcomes.
• Prioritized and organized tasks to efficiently accomplish daily scheules
• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions that children often pose.
• Raised respectful human beings by engaging in conversation through use of effective interpersonal and people skills.
• Scheduler for all extra curricular activies
• Facilitates family meetings to discuss accountability points and family needs
• Held the Primary Parent position requiring me to be the chef, uber, sanitation specialist, financial manager, and overall super hero of the household.

Registries Agent

• Greeted visitors, determined their needs and directed them to the appropriate personnel. Assisted customers with inquiries related to their registry documents or services provided.
• Maintained accurate records of all registry documents and files.
• Tracked changes in legislation that impacted regulations regarding document registration.
• Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
• Performed daily quality checks on all newly registered documents for accuracy.
• Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
• Managed inventory of office supplies and placed orders when needed.
• Facilitated internal communication by distributing memos and announcements.

• Developed and implemented practice plans to ensure team success.
• Assessed athlete performance and provided feedback on areas of improvement.
• Demonstrated proper technique, form, and safety protocols for all skating exercises.
• Provided individualized instruction to help athletes reach their maximum potential.
• Organized group sessions to offer cost effective training and development options.
• Implemented creative drills designed specifically for power skating development.
• Encouraged athletes to strive for excellence while maintaining a healthy balance between sports and academics.
• Collaborated with other coaches to ensure that all skaters were progressing at an appropriate rate.
• Evaluated video footage of athletes' performances to identify strengths and weaknesses.
• Directed Mentorship for new coaches
• Facilitated Executive Board meetings to discuss goals, review strategy, motivate athletes.