Tracey Nickel
Abbotsford,BC
Summary
Dynamic and compassionate professional with experience as an Overdose Prevention Worker at Phoenix Society, skilled in crisis intervention and client advocacy. Proven ability to maintain safety and support vulnerable populations while effectively coordinating shelter arrangements. Strong communicator with emergency response training, dedicated to making a positive impact in the community.
Overview
35
35
years of professional experience
Work History
Overdose Prevention Worker
Phoenix Society
10.2018 - Current
- Overdose Reversals on clients
- Followed instructions and procedures that comply with being an overdose worker
- Maintained clean work areas for safety for clientele and employees
- Was there for clients who needed to talk to someone who would just listen
- Worked in overdose prevention room while clients were using, making sure they were safe and keep them from overdosing
- Advocated for clients (I was a voice for those who could not speak for themselves (to those who would not listen)
- Made sandwiches, coffee and handed out any treats or goodies that would be donated to us to give to clients
- Offered showers and laundry
Sales Representative Team Leader
University Publishers
04.1990 - 08.2017
- Secured advertising placements in student directories for law firms, engineering firms, and hospitals.
- Led monthly sales meetings to assess performance metrics and establish sales targets.
- Built strong client relationships to support recruitment efforts.
- Created a collaborative workplace atmosphere by promoting clear communication.
Education
Graduate Certificate - Social Service Worker
Vancouver Career College
Abbotsford, BC10-2018
Skills
- Overdose prevention worker
- Client documentation and advocacy
- Crisis intervention and de-escalation
- Emergency response training
- CPR, first aid, and AED certification
- Boundary setting techniques
- Mental health training
- Needs assessment strategies
- Shelter arrangement coordination
- Risk assessment
Languages
English
Professional Working
English
Full Professional
English
Full Professional
English
Full Professional
Timeline
Overdose Prevention Worker
Phoenix Society
10.2018 - Current
Sales Representative Team Leader
University Publishers
04.1990 - 08.2017
Graduate Certificate - Social Service Worker
Vancouver Career College
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