PERETH KYARIMPA
Toronto,ON
Summary
A highly motivated and skilled personal with 5+ years of experience in social works and customer service.
Proficient in conflict resolution, public relations, and technology. Extensive experience in mental health, harm reduction, and working with marginalized individuals complex needs. Proficient in the use of SMIS, Microsoft Office suite & Outlook. Exceptional organizational, time-management, and multitasking abilities. Well-versed in anti-oppression and trauma-informed practices, particularly with refugees and homeless populations. Exceptional problem-solving and conflict resolution skills. Multilingual in English, Swahili, and Certified in various relevant areas, including Overdose Prevention and Response. Ready to excel in a reputable organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Overdose Prevention Support Worker
LAUNCH(Multiple location)
Toronto, ON
06.2023 - Current
- Provide harm reduction services at various shelter locations
- Collaborated with support workers to assess risks and develop overdose response strategies
- Led overdose incident responses, including drills and simulations for teams and clients
- Provided education on safe injection practices and safety planning
- Captured and documented client encounters in an agency database
- Conducted initial client screenings and assessed eligibility for shelter/SOS/ etc
- Programs
- Supervised drug consumption in the Overdose Prevention Service
- Admitted clients and facilitated integration into shelter programs
- Ensured safety through regular facility checks and addressed clients' needs
- Conducted STI testing referrals and assist clients in identifying and achieving health goals
- Liaised with community agencies for client support and services
- Responded to medical emergencies and conflicts with crisis intervention
- Maintained professional customer service and relationships with clients and service providers
- Documented shift occurrences, incident reports, and case management notes
- Participated in meetings, case conferences, and program development
- Facilitated Harm reduction workshops for Clients on safer drug use practices and counsel on various issues, including mental health and sexuality
- Supported client on social inequities, managing trauma, and developing mental health supports within vulnerable communities
- Implementing creative and innovative strategies to overcome systemic barriers and enhance community resilience
- Lead overdose incident responses and conduct simulations for teams and clients
- Committed to high-quality customer service and professionalism
- Undertook additional training and duties as needed.
Community Shelter Worker- Relief
Homes First Society
Toronto, ON
06.2021 - 08.2023
- Provide support to tenants living in our housing or hostels who face challenges including poverty, mental health, addictions, abuse and social isolation
- Provide support in the areas of basic life management skills, accessing resources for health and well-being, assertive communication, goal setting, giving and receiving feedback, self-esteem, conflict resolution, problem solving and managing change
- Demonstrated ability to work with people with hoarding behaviours and who have mental health and addiction issues
- Use case management as a tool to support residents in meeting their goals
- Apply knowledge of group processes and dynamics
- Apply knowledge of rental legislation in Ontario
- Use excellent organizational and time management skills
- Work independently and as part of a team
- Communicate effectively in English, both verbally and in writing
- Fully participate in the day-to-day operations of the facility.
Outreach Worker | community safety team
One Community Solution
Toronto, ON
06.2020 - 04.2021
- Working for the city of Toronto in one of the Shelter homes, where we have to look for the client's behavior and provide them emergency first aid if needed
- Support a harm reduction model in the community and prevent/respond to an overdose in the community
- Conduct risk assessments and follow-ups on the high-risk individual in the community
- Facilitates coordination by collaborating with City divisions and services, including Toronto Public Health, Police, Paramedic, Fire Services, Community Housing, and community organizations, to provide community crisis response, violence prevention, and integrated service delivery.
Shift Supervisor
One Community Solution
Toronto, ON
05.2019 - 04.2021
- Overseeing 200+ Cliental Based Homelessness shelters and Providing support to staff for clients who are facing challenges, Mental Health, Addiction, Abuse, and Social Isolation
- Successfully helped to deescalate conflicts among clients with specific psycho-social, physical, and emotional requirements using crisis intervention strategies including harm reduction to maintain the safety of the program's employees and clients
- In order to treat episodic and stable chronic health issues linked to continued drug and alcohol use, clients are assessed and given support
- Maintaining and filling all necessary reports and logs
- Facilitates coordination by collaborating with City divisions and services, including Toronto Public Health, Police, Paramedic, Fire Services, Community Housing, and community organizations, to provide community crisis response, violence prevention, and integrated service delivery
- Planned, organize, and conduct training and supervisory actions for Site Team
- Being the line of communication with the agency staff, clients, and local residents/businesses to work cooperatively and effectively.
Center Representative of hospitality and culinary arts
Board of Directors; George brown college
Toronto, ON
05.2018 - 04.2019
- Assisting students to self-advocate on academic issues by providing resources and information on escalating concerns to resolution
- Be a voice for the students to ensure that they have a quality learning experience at George Brown College.
Education
Diploma-hotel operations management -
George Brown College
Toronto, ON04.2021
Bachelor’s of Social Science -
MAKERERE UNIVERSITY
Kampala Uganda 11-2015
Diploma Ins Social Works
NSAMIZI Institute of Social Development
Kampala Uganda 11-2011
Skills
- Ability to communicate
- Organizational skills
- Time-management skills
- Multi-tasking capabilities
- Conflict resolution
- Interpersonal skills
- Problem-solving abilities
- Consensus building
- Strategic thinking
- Independent work
- Teamwork
- Self-motivation
- Working under pressure
- Overdose prevention and response
- Crisis prevention intervention
- Anti-racism
- Anti-oppression
- Managing aggressive behavior
- Recognition and response training
- Toronto shelter standards
- Harm reduction
- Naloxone certificate
- Canadian workplace essentials
- Mental health first aid
- Ontario security guard license
Certification
- Toronto Shelter Standard.
- Salesforce for Customer Service - 2020
- Food Safety and sanitation - 2020
- Emergency first aid with CPR ‘C’ & AED - 2020
- Smart serves - 2020
- Opera PMS - 2020
- MICROSOFT OFFICE: {MS Word, MS PowerPoint, Excel, Outlook}.
- ADOBE: {Photoshop, Premier Pro, Flash, Illustrator, Auditions}.
Volunteer Experience
Volunteer, George Brown College, Toronto, ON, 02/01/20, 02/28/20, 2020 Hospitality Career Fair @ Centre for hospitality and culinary arts, George brown college., Welcoming the industry partners and offering them refreshment services., Assist them if they need anything
References
Reference upon request
Timeline
Overdose Prevention Support Worker
LAUNCH(Multiple location)
06.2023 - Current
Community Shelter Worker- Relief
Homes First Society
06.2021 - 08.2023
Outreach Worker | community safety team
One Community Solution
06.2020 - 04.2021
Shift Supervisor
One Community Solution
05.2019 - 04.2021
Center Representative of hospitality and culinary arts
Board of Directors; George brown college
05.2018 - 04.2019
Diploma-hotel operations management -
George Brown College
Bachelor’s of Social Science -
MAKERERE UNIVERSITY
Diploma Ins Social Works
NSAMIZI Institute of Social Development