Tracey MacKinnon
Thunder Bay,Ontario
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Community Cultural Consultant
Green Party Of Ontario
Thunder Bay, ON
04.2018 - Current
- Gained strong leadership skills by managing projects from start to finish.
- Self-motivated, with a strong sense of personal responsibility.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Developed strong communication and organizational skills through working on group projects.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated leadership skills in managing projects from concept to completion.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Worked well in a team setting, providing support and guidance.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Developed and maintained courteous and effective working relationships.
- Applied effective time management techniques to meet tight deadlines.
Support Staff
OATC - Ontario Addiction Treatment Center
Thunder Bay, ON
08.2020 - 12.2022
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Communicated with clients on behalf of staff to relay messages and information.
- Attended training sessions to stay updated on procedures and services.
- Assisted employees with making copies, sending faxes, and filing paperwork.
- Provided technical assistance to customers utilizing remote support tools.
- Handled customer inquiries over and provided technical support via livechat and telephone.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Front Line Support Worker
Thunder Bay Emergency Shelter
Thunder Bay, ON
09.2018 - 12.2018
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Proved successful working within tight deadlines and a fast-paced environment.
- Gained strong leadership skills by managing projects from start to finish.
- Developed strong communication and organizational skills through working on group projects.
- Strengthened communication skills through regular interactions with others.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend and holiday shifts.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Front Line Support Worker
AIDS Thunder Bay
Thunder Bay, ON
05.2018 - 12.2018
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Proved successful working within tight deadlines and a fast-paced environment.
- Gained strong leadership skills by managing projects from start to finish.
- Developed strong communication and organizational skills through working on group projects.
- Strengthened communication skills through regular interactions with others.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Provided professional services and support in a dynamic work environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Education
Associate of Arts - Reconciliation
First Nations University of Canada
Regina, SK12.2022
Associate of Arts - Social Justice
Advocacy North Speakers School
Thunder Bay, ON08.2020
Associate of Arts - Humanities
Lakehead University
Thunder Bay, ON12.2017
Associate of Arts - Social Justice
Positive Leadership Development Institute
Toronto, ON08.2017
Associate of Arts - Social Justice
New Directions Speakers School
Thunder Bay, ON08.2017
Skills
- Cultural Awareness
- Consultant Plus
- Consultant Oversight
- Business Consultant
- Service Consultant Assistance
- Cultural Understanding
- Cultural Communications
- Cultural Research
- Cultural Expertise
- Cultural Literacy
- Cultural Diversity
- Cultural Sensitivity
- Cultural Studies
- Cultural Competency
- Cultural Development
- Cultural Principles
- Community Activities
- Community Support
- Community Liaison
- Community Programming
- Community Training
- Community Coordination
- Community Relationships
- Community Resources
- Community Referrals
- Community Education
- Community Engagement
- Community Relations
- Community Volunteering
- Community Performances
- Community Networking
- Community Advocacy
- Community Partnerships
- Community Organization
- Community Reintegration
- Community Sustainability
- Community Events
- Community Outreach
- Community Service
- Community Advocate
- Community Involvement
Timeline
Support Staff
OATC - Ontario Addiction Treatment Center
08.2020 - 12.2022
Front Line Support Worker
Thunder Bay Emergency Shelter
09.2018 - 12.2018
Front Line Support Worker
AIDS Thunder Bay
05.2018 - 12.2018
Community Cultural Consultant
Green Party Of Ontario
04.2018 - Current
Associate of Arts - Reconciliation
First Nations University of Canada
Associate of Arts - Social Justice
Advocacy North Speakers School
Associate of Arts - Humanities
Lakehead University
Associate of Arts - Social Justice
Positive Leadership Development Institute
Associate of Arts - Social Justice
New Directions Speakers School
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