Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
OperationsManager

David Krueger

Darlings Island,ON

Summary

Operations Manager with a proven track record at Airway Services Canada, enhancing operational efficiency and customer satisfaction. Strong leadership and problem-solving, significantly improved performance outcomes and safety standards. Skilled in operations management and customer service, adept at driving continuous improvement and maintaining high compliance levels.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Operations Manager

Airway Services Canada
06.2011 - 12.2024
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and implemented strategies to maximize customer satisfaction.

Traveling Wind Turbine Technician

KRWind/RJS Mechanical/Barnhart
03.2001 - 03.2011
  • Climbed wind turbine towers to inspect, troubleshoot and repair turbine equipment.
  • Promoted continuous improvement within the team by sharing experiences, lessons learned, and proposing process enhancements during regular meetings or training sessions.
  • Improved wind turbine efficiency by conducting regular maintenance and repairs on mechanical, electrical, and hydraulic components.
  • Performed quality audits of maintenance activities to ensure high standards are consistently met, resulting in reduced rework or equipment failures.
  • Minimized work-related accidents by strictly following safety protocols during all maintenance tasks, including working at heights or confined spaces.
  • Demonstrated commitment to customer satisfaction by promptly addressing concerns from site owners or operators regarding wind turbine performance or maintenance-related issues.

Education

GED -

Greyhighlands
Ontario
06-1979

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Health and safety compliance

Languages

English
Full Professional

Certification

  • Joint Health and Safety Committee Member Certification

(Section 7.6 of the Occupational Health & Safety Act.)


Train the Trainer Certification(PPE Inspections)



Timeline

Operations Manager

Airway Services Canada
06.2011 - 12.2024

Traveling Wind Turbine Technician

KRWind/RJS Mechanical/Barnhart
03.2001 - 03.2011

GED -

Greyhighlands

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David Krueger