Summary
Overview
Work History
Education
Skills
Timeline
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Tracey Gallant

Toronto,ON

Summary

Dynamic, outgoing individual with diverse and extensive work experience in both the hospitality industry and in the entertainment industry. Strong focus on team collaboration and highly skilled in communication and customer service. Reliable, adaptable, resourceful, brings a positive attitude to the workplace.

Overview

25
25
years of professional experience

Work History

Server/Bartender

Sauvignon Bistro
05.2022 - 09.2025
  • Crafted and served cocktails, as well as beer, wine and beverages.
  • Served tables.
  • Provided exceptional customer service in fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
  • Supported team members by communicating effectively during busy service periods.

Bartender

Crow's Nest Theatre
03.2022 - 09.2022
  • Crafted and served cocktails as well as beer, wine and beverages.
  • Efficiently opened and closed bar.
  • Provided exceptional customer service, enhancing guest experience through personalized interactions.
  • Managed inventory levels, tracking supplies to ensure timely replenishment.

Receptionist /Office Administrator

Loyalty One
05.2018 - 10.2019
  • Greeted incoming visitors and customers and provided friendly, knowledgeable assistance.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Accounts receivable duties: generating invoices, processing payments, managing account discrepancies, maintaining accurate financial records.
  • Prepared and submitted weekly and monthly expense reports.

Hospitality Team Member

R.E.D. Staffing Agency
04.2016 - Current
  • Served and bar-tended at private and corporate events.
  • Provided support to other team members, ensuring seamless guest experiences and overall operational efficiency.
  • Communicated closely with clients to ensure a successful event.

Band Manager/Lead Vocalist

Self Employed
04.2000 - Current
  • Negotiate bookings and contracts with clients and venues.
  • Lead rehearsals and performances.
  • Coordinate logistics with clients, venues and musicians.
  • Perform as lead singer.

Education

Music Performance

Sheridan College Institute of Technology And Advanced Learning
Oakville

Vocal Performance

St. Francis Xavier University
Antigonish

Skills

  • Excellent communication
  • Strong teamwork and collaboration
  • Hospitality services
  • Problem-solving
  • Administrative skills
  • Reliability and punctuality
  • Professional appearance
  • Multitasking Abilities

Timeline

Server/Bartender

Sauvignon Bistro
05.2022 - 09.2025

Bartender

Crow's Nest Theatre
03.2022 - 09.2022

Receptionist /Office Administrator

Loyalty One
05.2018 - 10.2019

Hospitality Team Member

R.E.D. Staffing Agency
04.2016 - Current

Band Manager/Lead Vocalist

Self Employed
04.2000 - Current

Music Performance

Sheridan College Institute of Technology And Advanced Learning

Vocal Performance

St. Francis Xavier University

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Tracey Gallant