Tracey Gallant
Toronto,ON
Summary
Dynamic, outgoing individual with diverse and extensive work experience in both the hospitality industry and in the entertainment industry. Strong focus on team collaboration and highly skilled in communication and customer service. Reliable, adaptable, resourceful, brings a positive attitude to the workplace.
Overview
25
25
years of professional experience
Work History
Server/Bartender
Sauvignon Bistro
05.2022 - 09.2025
- Crafted and served cocktails, as well as beer, wine and beverages.
- Served tables.
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Supported team members by communicating effectively during busy service periods.
Bartender
Crow's Nest Theatre
03.2022 - 09.2022
- Crafted and served cocktails as well as beer, wine and beverages.
- Efficiently opened and closed bar.
- Provided exceptional customer service, enhancing guest experience through personalized interactions.
- Managed inventory levels, tracking supplies to ensure timely replenishment.
Receptionist /Office Administrator
Loyalty One
05.2018 - 10.2019
- Greeted incoming visitors and customers and provided friendly, knowledgeable assistance.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Accounts receivable duties: generating invoices, processing payments, managing account discrepancies, maintaining accurate financial records.
- Prepared and submitted weekly and monthly expense reports.
Hospitality Team Member
R.E.D. Staffing Agency
04.2016 - Current
- Served and bar-tended at private and corporate events.
- Provided support to other team members, ensuring seamless guest experiences and overall operational efficiency.
- Communicated closely with clients to ensure a successful event.
Band Manager/Lead Vocalist
Self Employed
04.2000 - Current
- Negotiate bookings and contracts with clients and venues.
- Lead rehearsals and performances.
- Coordinate logistics with clients, venues and musicians.
- Perform as lead singer.
Education
Music Performance
Sheridan College Institute of Technology And Advanced Learning
OakvilleVocal Performance
St. Francis Xavier University
AntigonishSkills
- Excellent communication
- Strong teamwork and collaboration
- Hospitality services
- Problem-solving
- Administrative skills
- Reliability and punctuality
- Professional appearance
- Multitasking Abilities
Timeline
Server/Bartender
Sauvignon Bistro
05.2022 - 09.2025
Bartender
Crow's Nest Theatre
03.2022 - 09.2022
Receptionist /Office Administrator
Loyalty One
05.2018 - 10.2019
Hospitality Team Member
R.E.D. Staffing Agency
04.2016 - Current
Band Manager/Lead Vocalist
Self Employed
04.2000 - Current
Music Performance
Sheridan College Institute of Technology And Advanced Learning
Vocal Performance
St. Francis Xavier University