Tracey Bradshaw
Port Coquitlam,BC
Summary
Accomplished Cashier and Department Manager at Canada Safeway/Sobeys West, adept in cash handling and customer service, significantly enhancing customer satisfaction and sales. Expert in POS operations and issue resolution, consistently maintaining high accuracy in cash drawer balancing. Proven track record in improving transaction efficiency and fostering positive customer relations. Dedicated employee to the company for over 30 years, I take great pride in my ability to work with a team. I treat all my customers equally and focus on them during their transactions. I have filled almost every role in 2 stores, too many things to even list here over the last 34 years, as well as other small jobs along the way including the summer of 2008 working for the City of Burnaby as a cashier at their outdoor pools.
Overview
34
34
years of professional experience
Work History
Cashier /Cash Office Clerk
Sobeys West
01.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Learned duties for various positions and provided backup at key times.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies
- Prepared daily deposits
- worked in bakery dept providing customer service as well as packaging and labeling product
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Cashier / Cash Office / Dept Manager
Canada Safeway/Sobeys West
05.1990 - 01.2023
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Performed cash, card and check transactions to complete customer purchases.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Processed refunds and exchanges in accordance with company policy.
- Learned duties for various positions and provided backup at key times.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
Education
High School Diploma -
Sutherland Secondary
North Vancouver, BC06.1990
Skills
- Cash Handling
- Returns processing
- Customer Service
- Cash Register Operation
- Customer Assistance
- Customer Relations
- Conflict Resolution
- Cash Drawer Balancing
- POS system operations
- Time management skills
Languages
English
Native or Bilingual
Timeline
Cashier /Cash Office Clerk
Sobeys West
01.2023 - Current
Cashier / Cash Office / Dept Manager
Canada Safeway/Sobeys West
05.1990 - 01.2023
High School Diploma -
Sutherland Secondary
Similar Profiles
Wei Lam YeeWei Lam Yee
Registered Pharmacy Technician at Sobeys WestRegistered Pharmacy Technician at Sobeys West
Ryan NewmanRyan Newman
Service Cashier at Sobeys WestService Cashier at Sobeys West
Carolyn HiebertCarolyn Hiebert
Production Worker/Butcher at SOBEYS/SAFEWAYProduction Worker/Butcher at SOBEYS/SAFEWAY