TOYOSI OGUNDARE
Edmonton,AB
Summary
Attentive community worker with background providing professional observation, assessment and individualized services. Seasoned at teaching skills to boost quality of life and promote positive interactions. Focused on delivering and propelling seamless care through consultation with caregivers. I am also a caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
3
3
years of professional experience
Work History
Community Access Support
Entrust Disability Services
11.2023 - Current
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
- Delivered consistent follow-up care to monitor progress towards goals, adjusting support strategies as necessary based on ongoing evaluation results.
- Advocated for client rights, ensuring equitable access to necessary services and resources across diverse populations.
- Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
- Developed personalized care plans, addressing each client''s unique needs and goals for improved quality of life.
- Facilitated group sessions focused on skill-building activities, promoting social engagement and personal growth among participants.
- Maintained accurate case records to track progress, sharing relevant updates with supervisory staff and stakeholders as needed.
Community Support Coordinator
Entrust Disability Services
01.2024 - 02.2024
- Discuss progress notes and plans with guardians.
- Arrange monthly meet via zoom with behavior specialist and guardians.
- Submit and approve expense reports and claims.
- Work closely with behavior specialist and program managers to implement plans and techniques.
- Approve employee timesheet and attendance, provide training and coaching to new talent and conduct quarterly and yearly evaluations.
- Provide support and care to persons or group of people with physical, mental disabilities or restrictions.
- Administer medication as directed by the physician.
- Create critical incidence reports when required to notify behavior specialist and the service manager
Community Housing Supervisor
JOAN CROSS
01.2021 - 09.2023
- Oversee the day-to-day operations of residential properties, including maintenance, security, and tenant relations.
- Develop and implement policies and procedures to ensure compliance with housing laws and regulations.
- Coordinate with finance departments to manage budgets, set rental rates, and oversee rent collection processes.
- Facilitate tenant move-ins and move-outs, conducting property inspections to assess conditions before and after occupancy.
- Address tenant complaints and concerns, mediating disputes and enforcing lease agreements to ensure a harmonious living environment.
- Supervise maintenance and repair work, ensuring properties are well-maintained, safe, and attractive.
- Market vacant properties through various channels to minimize vacancies and attract suitable tenants.
- Organize community events and programs to foster a sense of community and improve tenant satisfaction.
Education
High School Diploma -
Deril Academy
NigeraBachelor of Science - Economics (WES)
Ajayi Crowther University
Nigeria10.2011
Skills
- Behavioral support
- Disability Awareness
- Transportation Assistance
- Client Advocacy
- Community Outreach
- Data Entry and Reporting
- Housing Assistance
- Budgeting and finance
- Strong Communication Skills
- Staff Training
- Administrative supervision
Timeline
Community Support Coordinator
Entrust Disability Services
01.2024 - 02.2024
Community Access Support
Entrust Disability Services
11.2023 - Current
Community Housing Supervisor
JOAN CROSS
01.2021 - 09.2023
High School Diploma -
Deril Academy
Bachelor of Science - Economics (WES)
Ajayi Crowther University