Tony Niles
Langley,BC
Summary
Flexible hard worker ready to learn and contribute to team success. Reliable Support Worker offering 29-year background promoting client development in day program and custodial settings. Skilled in facilitating physical and educational activities and monitoring client progress. Observant and patient team player with passion for helping others.
Overview
20
20
years of professional experience
Work History
Indigenous Support Worker
Langley ACT/ Fraser Health
Langley, BC
03.2023 - 03.2024
- Provided emotional and practical support to vulnerable adults.
- Organised leisure activities for clients in the community.
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Supported clients to access education, training or employment opportunities.
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Developed positive relationships with service users and maintained professional boundaries at all times.
- Conducted risk assessments on behalf of service users who were deemed at risk of harm or exploitation.
- Provided advocacy services for service users during meetings with external agencies or professionals.
- Liaised effectively between other professionals involved in a client's care, such as doctors, nurses, social workers and family members.
- Delivered one-to-one sessions focused on developing communication skills, problem solving techniques, self-confidence building.
- Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.
- Actively encouraged service users to make decisions about their own lives where appropriate.
- Facilitated group sessions aimed at providing information regarding healthy lifestyles, substance misuse issues.
- Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
- Supported clients' social, physical and emotional needs to help integrate into local community.
- Tracked client behaviors, daily activities, new skills and notable incidents for documentation purposes.
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
Indigenous Cultural Liaison
BC Corrections Branch
Port Coquitlam, BC
01.2004 - 01.2023
- Developed and implemented cultural outreach programs to increase awareness of diverse cultures.
- Facilitated communication between clients from different cultural backgrounds.
- Organized events, activities, and workshops to promote cross-cultural understanding and collaboration.
- Promoted cultural sensitivity in the workplace through education and training sessions.
- Created detailed reports about cultural activities for management review.
- Served as a bridge between people from different ethnicities or nationalities.
- Advised senior staff members on how to effectively communicate with individuals from other cultures.
- Collaborated with local communities to identify their needs related to culture-specific issues.
- Educated individuals on the importance of respecting diversity within an organization.
- Identified opportunities for enhancing cross-cultural interactions within an organization.
- Provided guidance on how best to interact with people from various ethnic backgrounds.
Education
Some College (No Degree) - Criminology
Native Education College
VancouverSkills
- Client Support
- Patient Care
- Client Needs Assessments
- Family Assistance
- Documentation Management
Affiliations
Writer has lived a clean and sober lifestyle for 27 ears. My hobbies include indigenous art, traditional crafts, as well as a volunteer dj/MC in recovery for the past 26 years. Daily smudge, sweatlodge ways and volunteering in the community helps to keep me balanced.
Timeline
Indigenous Support Worker
Langley ACT/ Fraser Health
03.2023 - 03.2024
Indigenous Cultural Liaison
BC Corrections Branch
01.2004 - 01.2023
Some College (No Degree) - Criminology
Native Education College
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