Tonie Pryce
Etobicoke ,ON
Summary
Have over 3 years diligent Assistant Manager experience dedicated to inspiring employees, creating happy customers, and maintaining operational efficiencies. Enjoys discovering methods designed to improve workflow and generate additional revenue.
Overview
7
7
years of professional experience
Work History
Assistant Manager
HUDSON BAY
06.2024 - 05.2025
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Lunchroom Supervisor
St Margaret Mary's School
Woodbridge, ON
03.2023 - 06.2023
- Improved student lunchroom behavior by implementing clear rules and expectations.
- Assisted teachers during non-meal hours with classroom and student support needs.
- Ensured a clean and sanitary environment for students by performing regular cleaning tasks.
- Promoted a positive atmosphere among students during lunch periods through active engagement and interaction.
Office Aide
Etobicoke General Hospital
Toronto, ON
02.2022 - 04.2023
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Enhanced internal communication by distributing memos, announcements, and newsletters in a timely manner.
- Maintained inventory levels through regular monitoring and ordering supplies when necessary, reducing downtime due to shortages.
- Assisted in the preparation of presentations, resulting in effective communication of key points to staff members.
Room Attendant
Courtyard by Marriott
Mahanttan New York
02.2021 - 01.2022
- Performed deep-cleaning tasks on schedule, ensuring rooms remained fresh and attractive yearround.
- Promoted a welcoming atmosphere for guests, maintaining a well-organized and inviting environment.
- Enhanced guest satisfaction by maintaining a high standard of cleanliness in all assigned rooms.
- Maintained excellent communication with front desk staff, reporting completed rooms for timely guest checkins.
- Supported team members in completing daily responsibilities, fostering a collaborative work environment.
Passenger Service Agent
AIR CANADA
Mississauga,ON
01.2018 - 08.2020
- Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
- Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Resolved passenger issues with empathetic communication and effective problem-solving techniques.
Education
Bachelor of Business Administration - undefined
Seneca College
Toronto, ON01.2018
Skills
- Social Service Worker Diploma in progress
- Have over 3 years experience working as a Support Worker in a residential settings
- Licensed in First Aid and CPR certification
- Have a good relationship strengths based approach working with client
- Very flexible in working hours, including weekends and holidays
- Knowledge and ability to maintain mindfulness, objectivity, perspective, ability to apply behavioral skills, have good interpersonal communication skills
- Microsoft Office & Excel
Languages
English
Timeline
Assistant Manager
HUDSON BAY
06.2024 - 05.2025
Lunchroom Supervisor
St Margaret Mary's School
03.2023 - 06.2023
Office Aide
Etobicoke General Hospital
02.2022 - 04.2023
Room Attendant
Courtyard by Marriott
02.2021 - 01.2022
Passenger Service Agent
AIR CANADA
01.2018 - 08.2020
Bachelor of Business Administration - undefined
Seneca College